Business Resilience Manager

Posted 3 Days Ago
Be an Early Applicant
Sydney, New South Wales, AUS
Hybrid
Entry level
Insurance
The Role
Strengthen enterprise business resilience by improving continuity documentation, validating critical operations and dependencies, leading business impact analyses and continuity plan reviews, developing recovery strategies, facilitating crisis exercises, and overseeing business disruption and third-party continuity assurance. The role partners with business and technology stakeholders, represents resilience in committees, and supports compliance with APRA CPS 230 requirements.
Summary Generated by Built In
Company Description

  • Help protect over 5 million Australians, making a real difference in their lives during their most challenging times.
  • Enjoy work-life balance with flexible working options, and well-being initiatives that prioritise your health.
  • Sydney office with free onsite gym

Why Join Us?

Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Daiichi Life, we're driven by big ambitions and empower to create better products and services. 

Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities. 

Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we're reimagining insurance. 

So, bring a curious mind and an ambition to help us become the progressive, digitally enabled leading insurer. 

Job Description

This role as a Business Resilience Manager strengthens TAL’s ability to withstand disruption by building a resilient, well‑prepared organisation. You'll work closely with stakeholders across TAL to build practical resilience capability, facilitate scenario exercises and help embed CPS 230 outcomes that make a real difference. This role is ideal for someone looking to deepen their expertise in operational resilience, business continuity or risk management. You may already be working in business continuity, operational risk, crisis management or disaster recovery and be looking to take the next step in your career.

In This Role You Will:

  • Strengthen TAL’s enterprise resilience by uplifting continuity documentation aligned to CPS 230.
  • Identify and validate critical operations, dependencies and tolerances to guide recovery priorities.
  • Lead BIA and BCP challenge and approval to ensure robust, actionable continuity plans.
  • Shape severe‑but‑plausible scenarios into practical recovery strategies with business and technology partners.
  • Design and facilitate continuity and crisis exercises that build organisational readiness and drive improvement.
  • Represent Business Resilience across committees and stakeholder forums to influence decision‑making.
  • Oversee business disruption and third‑party continuity assurance to safeguard service continuity.

Qualifications

  • Apply an understanding of APRA’s CPS 230 requirements to support strong continuity and resilience practices.
  • Communicate clearly and confidently, engaging stakeholders with curiosity and constructive challenge.
  • Strong ability to analyse processes and dependencies
  • Use your knowledge of business continuity, resilience frameworks and internal controls to strengthen organisational readiness
    • Approach complex problems with a learning mindset

    Additional Information

    TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:  

    • An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index  

    • Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change  

    • Reconciliation Advocates – Read our Innovate Reconciliation Action Plan. 

    • We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.  

    • Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you. 

    You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.   

    As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.  

    #LI-Hybrid

    Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

    If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

    Skills Required

    • Understanding of APRA CPS 230 requirements
    • Clear and confident stakeholder communication skills
    • Ability to analyze processes and dependencies
    • Knowledge of business continuity and resilience frameworks
    • Knowledge of internal controls
    • Ability to strengthen organisational readiness
    • Learning mindset when approaching complex problems
    • Experience in business continuity, operational risk, crisis management, or disaster recovery
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    The Company
    HQ: Sydney, NSW
    2,450 Employees

    What We Do

    TAL is one of Australia's leading life insurance specialists*. For over 150 years, TAL has been protecting people, not things. Together with its partners, TAL insures more than 5 million customers and offers life insurance through the following channels: direct to consumer; through a financial adviser; and via group and workplace superannuation schemes. TAL is part of the Dai-ichi Life Group, one of the world’s largest insurance groups. *Based on customer covers in force across Group, Retail and Direct and may include duplicate lives insured. House rules Please find our social community guidelines here: https://www.tal.com.au/disclaimer

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