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Manage budgeting, forecasting, KPI-driven analyses and performance reporting to optimize logistics operations. Develop demand scenarios, cost forecasts, incentive management, turnover reduction plans, and cross-team coordination to improve operational profitability and productivity.

Manage a portfolio of partner accounts via 100% telesales: drive revenue through upsells, meet call and conversion targets, monitor account performance, ensure operational standards, process documentation and partner approvals in Salesforce with high accuracy, and provide consultative support to solve partner needs.

Manage key vendor accounts through store visits, troubleshooting, negotiation, and performance monitoring. Lead cross-market projects end-to-end, coordinate stakeholders, support campaign execution, and assist operations teams with data and ad-hoc rollouts.

Manage vendor onboarding and training, maintain onboarding materials, track device status and replacement documentation, own Salesforce/JIRA performance reports, resolve vendor issues, coordinate device bug fixes with APAC, and perform ad hoc tasks to improve vendor experience.

Design, develop, test, and maintain backend services. Collaborate with Product on requirements, perform code reviews, resolve bugs, support user acceptance testing, and follow governance and operational processes to ensure resilient, high-quality software delivery.

Own end-to-end product design: strategy, user research, UX flows, high-fidelity UI, prototypes, design system contributions, and growth-focused experimentation (A/B tests) across Web, Android, and iOS. Partner with PMs and engineers and use generative AI and rapid prototyping tools to iterate quickly.

The Specialist, Demand Planning will create replenishment plans, participate in forecast meetings, maintain inventory health, and collaborate cross-functionally to drive planning effectiveness.

The role involves enhancing training effectiveness for riders, supervising training delivery, monitoring compliance KPIs, and ensuring proper documentation and account activation processes.

As a Senior Analyst in In-house Consulting, you will shape strategies, improve operational performance, and collaborate globally with leadership to drive growth initiatives.

The role focuses on translating business strategy into talent and culture execution, driving organizational health, and leading AI-enabled initiatives while managing a team.