foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job DescriptionWe are seeking a strategic and execution-focused Manager for the Commercial Transformation team, to help drive and lead high-impact commercial initiatives across 16 countries for our global brands (foodora, foodpanda, and Yemeksepeti).
Operating as a hands-on internal consultant and lean PMO leader, this role bridges high-level commercial direction with immediate execution. This is an execution-first role. We are looking for an operational builder. You must be comfortable taking decisive action with 70% of the data, building immediate momentum on the ground, and iterating in real-time.
This role reports directly to the Director of Commercial Transformation, and works in close partnership with Market Managing Directors, Commercial Directors, and central function leaders.
Key Responsibilities
Lead high-impact commercial transformation initiatives, rapid-response interventions, and cross-functional pilots end-to-end across 16 markets, seamlessly scaling projects from initial setup to full regional rollout.
Partner cross-functionally with Market Managing Directors, Commercial Directors, and central teams to resolve cross-functional operational bottlenecks in our restaurant business.
Develop and manage lean project plans, timelines, and resource allocation, ensuring rapid execution without bureaucratic overhead.
Proactively adopt a bottom-up approach to identify, escalate, and resolve commercial risks, operational friction, and performance issues on the ground.
Develop and execute communication plans to keep senior executives and cross-country stakeholders aligned throughout the project lifecycle.
Provide clear, concise executive readouts and regular status updates to senior leadership, ensuring transparency on mission progress and commercial impact.
Act as the project owner on cross-functional commercial innovation pilots, taking them from proof-of-concept to regional rollout.
Must Haves
- Commercial Project Leadership: 5-7 years of experience in commercial operations, scale-up management, or internal transformation roles. Proven ability to plan, execute, and oversee complex, multi-market projects from inception to completion. (In-house operational ownership may not be a full fit for this role).
Results-Driven Approach: Takes initiative and acts decisively to move projects forward with 70% of the data. Prioritizes practical improvements, speed-to-market, and resolving issues promptly over exhaustive data gathering.
Stakeholder Management: Skilled in identifying, managing, and building strong relationships with internal stakeholders at all levels (including C-suite). Communicates effectively to ensure alignment and maintain buy-in across diverse matrixed teams.
Clear Communication: Excellent verbal and written communication skills, with the ability to distill complex regional performance into clear executive readouts, slides, and actionable plans.
Time Management & Adaptability: Exceptional ability to manage multiple high-priority missions simultaneously across 17 countries. Adapts quickly to changing demands and ambiguity in a dynamic, fast-paced environment.
Domain Expertise: Deep understanding of platform business models, restaurant delivery ecosystems, P&L levers, and commercial KPIs.
Nice to Haves
Proficiency with project management software such as Jira, Trello, or Asana to plan, track, and report on project progress.
Understanding of change management principles and methodologies, with the ability to lead and support teams through transition.
Skills Required
- 5-7 years of experience in commercial operations, scale-up management, or internal transformation roles
- Experience planning, executing, and overseeing complex multi-market projects from inception to completion
- Ability to act decisively, prioritize practical improvements, and execute with incomplete information
- Stakeholder management experience, including relationships with senior and C-suite stakeholders
- Excellent verbal and written communication skills, including executive readouts, presentations, and actionable plans
- Exceptional time management and adaptability while managing multiple high-priority initiatives across countries
- Deep understanding of platform business models, restaurant delivery ecosystems, P&L levers, and commercial KPIs
- Proficiency with Jira, Trello, or Asana
- Understanding of change management principles and methodologies
Delivery Hero Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.
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Wellbeing & Lifestyle Benefits — Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
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Healthcare Strength — Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
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Equity Value & Accessibility — Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.
Delivery Hero Insights
What We Do
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero
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