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Drive people and programmes performances via the implementation and monitoring of selected impactful KPIs. Manage a team of Supervisors and ensure expertise, processes, and systems are in place to address client needs and comply with ethical requirements. Collaborate with various teams and convey a culture of integrity and transparency within the organization.

Audit manufacturing sites of clients' suppliers regarding labor rights, health and safety, environmental security, etc. Create custom quality control procedures. Improve quality of Operations projects. Provide detailed reports of audit findings to clients.

Account Manager Trainee supporting Account Manager in ensuring client satisfaction through quality assurance, quality control, and customs compliance services. Responsibilities include managing accounts, supporting meetings, performing audits, and invoicing services. Bachelor's degree in International Business/Trade/Relations required with English and Spanish proficiency. 1 year of operations/customer service experience preferred. Monthly salary of $15,000 MXN with performance bonus based on KPIs.