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Lead and maintain TriNets enterprise Business Continuity and Disaster Recovery program: perform BIAs and risk assessments, develop recovery strategies, maintain DR plans, run exercises and training, manage emergency communications, track KPIs, support audits and vendor alignment, and provide incident guidance to maintain organizational resilience.

Designs, develops, coordinates, and delivers blended learning (classroom, virtual, eLearning) to support operational teams. Works with SMEs, creates learning materials, assesses training effectiveness, tracks initiatives, and recommends process improvements while ensuring compliance and TriNet brand standards.

Lead and deliver complex technology projects, develop and maintain integrated project plans, resolve issues and dependencies, coordinate resources and stakeholders, report status to leadership, and identify post-project improvements.

Manage, monitor, and maintain production and non-production databases; implement HA/load‑balancing/failover; perform installs, upgrades, migrations; automate DB infrastructure with Terraform/CloudFormation; collaborate with engineering and vendors to resolve complex issues; maintain documentation and support 24/7 operations.

Sell TriNet's HR, payroll, and benefits solutions to SMBs (5-99 employees) by building pipeline, prospecting, qualifying, presenting proposals to decision makers, managing a 3–6 month sales cycle, using CRM and sales tools, meeting quota, and maintaining territory plans and partner relationships.

Sell TriNet's full-service HR solutions to SMBs (5-99 employees) by prospecting, building pipeline, managing 3-6 month consultative sales cycles, presenting proposals to decision-makers, leveraging sales tools, achieving quota, and traveling within an assigned territory.

Senior individual contributor supporting Travel, PCard, and Expense programs. Execute controls, perform advanced audits and analysis, resolve complex operational issues, support Oracle Expense, develop reports and dashboards, partner with vendors and cross-functional teams, and lead scoped process improvement initiatives.

Support a large SMB client portfolio to drive retention and satisfaction through reactive and some proactive outreach. Serve as a retention expert, manage pricing/contract negotiations, coordinate services with internal partners, deepen C-suite relationships, identify upsell opportunities, and ensure service level improvements.

Provide support to SMB clients to drive satisfaction and retention. Manage a larger book of business with reactive and some proactive outreach, negotiate pricing/contracts, build C-suite relationships, identify service opportunities, and coordinate solutions with Sales, Customer Experience, Pricing Strategy, and Product teams.

Lead and develop a revenue team to achieve sales and profitability targets through strategic planning, budgeting, pricing oversight, CRM-driven acquisition and retention, cross-functional collaboration, coaching, and tracking performance and financial metrics. Manages market operations and fosters customer and community relationships. Up to 50% travel.