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Design and maintain scalable learning programmes in Sana, facilitate workshops (including Manager Academy), coach employees using Lean principles, create self-serve content, and partner with managers and internal experts to align learning with business needs.

As a Junior AML/CFT Officer, you will identify and investigate suspicious activities, analyze financial documents, communicate with customers, and support various teams to ensure compliance with anti-money laundering regulations.

Monitor and analyze transactions to detect and prevent scams, phishing, and account takeover; investigate fraud cases; assess onboarding and product risks; implement preventive measures across payments and financing; collaborate with Risk and AML teams while maintaining customer satisfaction and operational efficiency.

Own and scale Qonto's partnerships channel by designing and shipping automation across the partner lifecycle. Diagnose inefficiencies, build POCs, manipulate data, create AI agents, and lead cross-functional delivery to drive acquisition and partner engagement across European markets.

Perform PEP, sanctions, and adverse media screenings using World-Check One and ComplyAdvantage; investigate and resolve transaction screening alerts; document cases with complete audit trails; collaborate with cross-functional teams to improve processes and tool calibration; contribute to compliance projects and maintain timely, high-quality case management.

Run 2-3 end-to-end monthly internal controls for corporate accounting processes across markets, perform second-line assessments, write actionable control reports, follow up remediation plans to closure, and leverage AI tools to accelerate analysis and documentation under the guidance of the Lead Internal Control.

Support Qonto's Social Media and CRM newsletter: create short-form video and graphic content, write copy, scout creators, amplify events, manage community interactions, and build/send customer newsletters in the CRM while coordinating with Growth, Product and CRM teams.

Support end-to-end hiring for interns and apprentices: screen CVs, source candidates across Tech/Product/Business, assist senior hiring and labour-market analysis, improve TA processes, and contribute to campus, compensation benchmarking, and tooling projects.

The Growth Project Manager will lead cross-functional growth initiatives, manage change programs, drive operational excellence, and support strategic decision-making within the organization.

Own and build the global capacity planning framework across Ops factories, optimize internal vs BPO capacity mix, manage the consolidated BPO budget and strategic vendor relationships, set standards for factory WFM analysts, and run monthly cross-factory alignment for forecasts, capacity risk, and invoice validation.