Top Tech Jobs & Startup Jobs

As a Live Support Consultant, you will provide customer service by resolving issues, delivering accurate information, and building strong customer relationships. You will work in a collaborative environment and support various communication channels including voice, email, chat, and WhatsApp, with a focus on the payments landscape.

The Senior Test Analyst will create and execute test plans, manage testing throughout the SDLC, and automate manual tests while mentoring junior team members. They will also perform various testing types including acceptance, regression, functional, and stress testing, while liaising with stakeholders to resolve issues.

The Revenue Accountant will manage debt collection, track incoming revenue, reconcile payments, and support audit processes to ensure the financial operations run smoothly. The role requires attention to detail and strong organizational skills.

As a Junior Operations & Strategy Analyst at Ozow, you will align strategic initiatives with operations, conduct market research, develop business cases, analyze data for decision-making, and improve processes to enhance overall business performance.

The IT Support Team Lead will manage a team of IT support professionals to ensure the delivery of high-quality technical support. Responsibilities include overseeing support activities, serving as a primary contact for complex issues, coordinating with cross-functional teams to improve processes, and ensuring compliance with IT policies. The role involves mentoring, guiding, and evaluating team performance to maintain exceptional customer service standards.

As a Data Analyst at Ozow, you will create advanced data solutions, optimize data architecture, and drive actionable insights for business decision making. Your role includes developing reports and dashboards, automating data delivery, and supporting the needs of multiple teams and products.

As a Technical Integrations & Support Engineer at Ozow, you will assist external developers with system integrations, troubleshoot technical issues, and provide excellent customer support. Your role involves representing the company positively while adhering to policies and SLAs. You will work closely with engineering teams and merchants to ensure seamless integration of services and provide step-by-step technical help.