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The Knowledge Base Specialist (German Speaker) will develop and maintain knowledge base articles, FAQs, and documentation while ensuring content is user-friendly and aligned with company policies. Responsibilities include updating content, using data analysis tools for optimization, collaborating with technical teams, and providing training on knowledge base usage.

As Head of Operations, you will manage the Customer Service, Sales, and Client Operations unit for Brazil, ensuring operational excellence through strategic initiatives, budget management, and process improvements. You'll set KPIs, oversee contract management, drive scalable results, and foster a high-performing team aligned with the company's vision.

As a Senior Site Reliability Engineer, you will enhance operational workflows of critical applications in a 24x7 environment, improve application observability, and create scalable, secure services using diverse technologies.

The Principal Frontend Engineer will develop modern applications using cutting-edge technologies, guide teams in implementing best practices, oversee performance tuning, mentor colleagues, and collaborate with UI/UX designers to enhance customer experiences.

The Key Account Manager at Kaizen Gaming will manage high-net-worth customer portfolios in Romania, fostering relationships to enhance loyalty and retention. Responsibilities include monitoring customer performance, delivering top-tier service, hosting events, and initiating tailored campaigns to drive growth while promoting responsible gambling.

The Senior Product Owner will lead a cross-functional team in the Gaming & Rewards vertical, focusing on enhancing user experiences in betting and gaming through innovative solutions. They will manage product backlogs, work closely with design and development teams, and ensure alignment with business objectives using Agile practices.

As an Operations Data Analyst, you will collect and validate data requirements, design data analytics, communicate insights to stakeholders, and help establish a strong data culture across Kaizen Gaming. This role focuses on operational topics relevant to Services and Trading.