Top Tech Jobs & Startups Jobs

As a Customer Support Executive at Exness, you will provide vital support to clients via live chat, phone calls, and email. Your role includes processing client requests, troubleshooting issues, verifying documents, and achieving quarterly KPI targets while maintaining excellent service standards.

As a Partner Relationship Manager at Exness, you will be responsible for managing and enhancing partnerships by ensuring partner satisfaction, providing support throughout their user journey, and driving business development through acquiring and retaining partners. Your role includes account management, market strategy formulation, promotional activities, and participation in industry events.

As a Customer Support Executive, you will provide exceptional support by resolving client issues through live chat, phone, and email. You will use programs like Salesforce and Jira to manage requests, verify client documents, update clients on their status, and meet quarterly KPI targets. You'll also participate in company seminars and undertake various ad hoc tasks.

The role involves providing customer support and issue resolution through various communication channels. Responsibilities include processing client requests, escalating issues to specialists, updating clients on request status, and verifying client documents. Support is provided via live chat, phone, and email, while achieving quarterly KPI targets and performing other tasks as assigned.

The Sales Operations Team Lead manages the sales operations team, optimizing sales processes and collaborating with various departments. Responsibilities include analytics, KPI reporting, CRM management, process improvement, supporting the sales team, and fostering cross-functional relationships.

The Process Engineering Analyst is responsible for collecting, analyzing, and interpreting statistical data related to various research projects. This role includes data validation, dashboard development, modeling analytics, and preparing reports to present findings to decision-makers, while also seeking to improve process efficiency.

As a Customer Support Executive at Exness, you will provide outstanding support to clients via live chats, phone calls, and emails, ensuring issues are resolved efficiently. You will utilize CRM tools, escalate complex issues, manage client documentation, and achieve KPIs, all while working remotely or from the Southeast Asia support office after initial training.