The Senior CRM Manager leads the CRM strategy at Envato, focusing on email marketing performance and customer engagement while managing a team of specialists and collaborating cross-functionally.

Review and assess code and web template submissions (themes, plugins, scripts, templates) against technical, security, usability, documentation, and commercial quality standards. Provide clear decisions and feedback, escalate complex risks, contribute to standards and reviewer calibration, and support continuous improvement and team knowledge sharing.