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Own end-to-end activation of D-EDGE products, coordinating with Sales and Account Managers, configuring connectivity and room/rate setups, and logging progress in Salesforce. Provide high-level technical support: investigate, reproduce, and resolve issues, manage case lifecycles, perform deep diagnostics, escalate appropriately, and deliver training to clients and junior colleagues.

Drive sales in Austria for D-EDGE hospitality solutions by prospecting hotels and groups, presenting booking and distribution products, managing full sales cycle, building long-term client relationships, collaborating with internal teams, and representing the company at industry events. Regular client visits and quota attainment are required.

Design and deliver multimedia learning curricula and training (e-learning and live) for hotel customers and internal teams. Manage and improve LMS content (360Learning), build product knowledge, collaborate with Product/Sales, and analyze feedback to optimize learning and drive product adoption.

Apprenticeship onboarding specialist supporting hotel customers through CRM implementation: shadowing calls, configuring sites, coordinating integrations, managing follow-ups, delivering training, tracking KPIs, and progressively owning standard implementation projects over 12 months.

Provide level-1 technical assistance for D-EDGE products: create and own Salesforce cases, investigate and resolve customer issues, escalate when needed, manage complaints, increase client product autonomy, and mentor junior colleagues. Participate in weekend rotation.

Lead and coordinate technical integrations and API implementations between partners, clients, and internal teams. Manage project plans, risks, and stakeholder communications; validate functional requirements and user stories; maintain and evolve API documentation; support issue resolution, product consistency, and partner onboarding to ensure successful, timely deliveries across multiple concurrent projects.

Support Talent Acquisition with recruitment operations: optimize ATS and workflows, schedule interviews, assist sourcing and pre-qualification, produce HR/recruitment dashboards, manage TA tools and documentation, and handle administrative onboarding tasks.

Lead Malaysia sales for D-EDGE: drive new business and recurring revenue by developing and executing sales strategies, prospecting, conducting discovery meetings, delivering demos and proposals, negotiating contracts, maintaining Salesforce pipeline, and collaborating with regional teams to ensure client satisfaction and solution delivery.

Outbound-focused inside sales role for Thailand: high-volume cold calling to hotels, qualifying decision-makers, scheduling meetings, maintaining Salesforce records, delivering prospect insights, and feeding market feedback to refine messaging to drive pipeline for D-EDGE's hospitality tech solutions.

Sell D-EDGE hospitality technology to hotels and resorts in Phu Quoc and southern Vietnam. Develop territory strategy, prospect and close new clients, manage full sales cycle, present product demos, prepare proposals, maintain Salesforce pipeline, collaborate with Customer Success and technical teams, represent the company at industry events, and meet monthly and annual sales targets.