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Investigate and resolve complex production incidents across distributed microservices, perform RCA, debug Node.js/TypeScript services, validate fixes via APIs and SQL, coordinate with cross-functional teams, monitor production, and improve support processes.

Act as a remote, independent contractor who leverages senior-level sports industry relationships to introduce decision-makers to Applaudo. Provide warm introductions to VP+ contacts across franchises, leagues, venues, media rights holders, and sports tech firms; collaborate with sales on target profiles and strategy; share industry context and participate in check-ins and activation campaigns. Earn commission on deals closed from your introductions.

Provide legal support for public sector bids and compliance across LATAM: review ToRs and tenders, draft and negotiate contracts, run bid legal reviews, maintain compliance matrices, implement legal tracking automation, perform monthly audits, and report risks to Head of Legal Affairs.

Lead and evolve Quality Engineering across web and mobile products: define strategy, governance, and testing frameworks; manage ~15 QA members; drive AI-powered testing and automation; oversee test planning, execution, metrics, risk mitigation, and stakeholder coordination to improve quality and delivery.

Maintain and troubleshoot production Java/Spring applications, manage support tickets and alerts, collaborate with Dev/QA/DevOps, support deployments, investigate incidents, implement fixes, optimize performance, and document resolutions.

Lead product strategy and execution for digital products onsite in San Salvador. Manage full product lifecycle from discovery to delivery, define vision, prioritize roadmaps, collaborate with design, research, and engineering, ensure accessibility, scalability, and data security, manage stakeholders and risks, and monitor performance for continuous improvement.

Lead end-to-end software and digital projects onsite in San Salvador by defining plans, timelines, milestones, and critical paths. Coordinate cross-functional teams, manage risks and dependencies, maintain disciplined follow-up, and communicate progress and decisions to local and international stakeholders to ensure timely delivery and business alignment.

As a Hospitality Industry Expert, you will connect Applaudo with potential clients in the hospitality sector, leveraging your extensive network for business introductions and guiding digital transformation efforts.

Lead design, build, and maintain event-driven, cloud-native backend services on Azure. Implement Azure Service Bus and Functions, develop scalable RESTful APIs, ensure observability with Application Insights/APM, participate in architecture/design, own features end-to-end, drive code quality, testing, and CI/CD, and communicate with US-based stakeholders.

Analyze technical enablement and support data to measure product adoption, build dashboards and executive reports, identify adoption gaps, and recommend improvements to training and documentation.