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This role involves managing PRISM+'s performance marketing engine across various platforms, optimizing budgets, driving revenue growth, and leading a team of marketers.

The Aircon Operation Intern will document operational processes, suggest optimizations, assist with IT platform changes, support after-sales activities, and respond to customer inquiries.

Lead and develop the Customer Experience team to manage end-to-end customer journeys. Analyze feedback and metrics, collaborate cross-functionally to resolve pain points, optimize CRM tools, drive continuous improvement initiatives, and implement CX standards and projects to enhance satisfaction and operational efficiency.

Drive new business and client acquisition in greenfield verticals. Prospect and generate leads via cold outreach, events, digital channels and partnerships. Manage full sales cycle from proposals and negotiation to closing; oversee order fulfilment. Maintain Salesforce CRM, prepare forecasts and reports, and build lasting client/vendor relationships.

Support daily installer operations by scheduling jobs, optimising installer utilisation, coordinating customer and installer communications, performing quality checks, tracking recurring issues, preparing materials and inventory, documenting SOPs, and assisting digitisation and process improvement initiatives and ad-hoc operational projects.

Support the product management team for hardware commercialization: conduct market and competitor research, create product requirements, assist product testing and documentation, develop marketing collaterals, analyze in-market performance, and report insights to stakeholders.

Lead market research, competitor analysis, supplier sourcing, and cross-functional coordination to develop, test, document, and launch consumer electronics products. Manage QA, packaging, post-launch support, and product lifecycle improvements.

Hunt and convert showroom walk-ins and marketing leads into customers for flooring projects. Prospect homeowners, interior designers, and contractors; manage full sales cycle including site visits, quotations, installations, and after-sales support. Maintain customer records, track receivables, resolve warranty issues, and work with the team to meet and exceed monthly sales targets.

Lead corporate sales for air conditioning products: manage enquiries, convert leads, oversee orders to fulfillment, build client relationships, track sales and payments, coordinate with internal teams, and monitor market trends to drive growth.

Support the marketing team by creating and editing social media content, managing platforms, and assisting with influencer collaborations.