Top Tech Jobs & Startup Jobs

Forecast contact center demand over medium and short terms, calculate staffing requirements, manage shrinkage, and plan supply and demand levers to meet service-level targets. The role analyzes operational capacity performance, prepares WFM reports, presents recommendations to stakeholders, supports process improvement, and contributes to consistent SLA delivery. It also collaborates with service delivery, learning and development, technology, regional management, and broader WFM teams while supporting new team members and interns.

Support global HRIS operations, system requests, technical solution implementation, testing, deployment, reporting, documentation, data validation, and process improvements. Collaborate with cross-functional teams supporting people operations while developing expertise in Workday and other HR technology platforms. The role emphasizes analytical thinking, attention to detail, service orientation, communication, and continuous learning in an international environment.

Manage a portfolio of 75–100 hotel partners across Europe, strengthening B2B relationships remotely and improving supply performance. Responsibilities include analyzing portfolio metrics, recommending solutions, activating promotions, tracking results, maintaining high portfolio coverage, documenting activities in CRM and digital tools, handling escalations, and adapting to evolving processes. The role requires fluent English and Spanish, strong negotiation and communication skills, analytical decision-making, and independent portfolio management.

Leads Agoda’s China growth strategy, managing teams across offices, setting objectives and KPIs, improving operational efficiency, expanding hotel and industry partnerships, and scaling innovative products and programs. The role collaborates with product, finance, and marketing teams, uses data to identify revenue opportunities, represents Agoda at industry events, and recruits, coaches, and retains senior staff. It requires extensive business development, sales and marketing leadership, analytical ability, and fluency in English and Chinese.

Manage a portfolio of 75–100 hotel partners across Europe through remote, digital-first account management. Build partner relationships, improve supply and portfolio performance metrics, activate Agoda products and promotions, track outcomes, maintain quarterly portfolio coverage, handle escalations, and prioritize underperforming properties. The role requires analytical decision-making, B2B relationship management, negotiation, strong communication, independence, and adaptability to evolving tools and workflows.

Manage strategic hotel-partner accounts across Hong Kong, building long-term relationships, improving account performance, driving revenue growth, acquiring new supply, and delivering consultative solutions. The role requires frequent partner engagement, data-driven prioritization, stakeholder influence, KPI ownership, and collaboration with internal teams.

Lead corporate strategy projects, performance analysis, industry and competitor research, business strategy development, executive communications, quarterly business reviews, OKR tracking, and strategic deep dives. Manage and coach analysts and managers, influence senior stakeholders, build financial models, and collaborate with analytics teams using SQL and organizational data.

Lead design and implementation of scalable, fault-tolerant backend systems and APIs handling millions of search requests. Architect solutions, mentor engineers, drive technical decisions, improve CI/CD and testing, and build high-performance distributed services.

Manage a portfolio of 75–100 mid-tail hotel partners remotely, building relationships and improving supply performance. Analyze partner data, recommend solutions, activate promotions, track outcomes, maintain portfolio coverage, manage escalations, and use digital tools for outreach and reporting. The role requires fluent Turkish and English, strong B2B relationship and negotiation skills, independent portfolio management, and adaptability to evolving tools and workflows.

Analyze and optimize search and display marketing campaigns across major advertising platforms. Conduct experiments, analyze large datasets, develop optimization models, and build dashboards for account managers. The role supports marketing projects under close supervision and requires strong quantitative skills, statistics, Excel, A/B testing, and exposure to data tools. Fresh graduates with quantitative degrees are welcome.