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The Customer Success Analyst serves as the first point of contact for customers, addressing inquiries, troubleshooting issues, and providing information about Stake's products and services while ensuring customer satisfaction.

Manage a portfolio of SMSF customers, build long-term relationships, deliver high-quality support across phone/chat/ticket channels, resolve complex administration issues, identify journey improvements, partner with internal teams, and drive retention and growth.

Lead the platform engineering team to design, operate and scale cloud-native infrastructure (Kubernetes/GCP). Influence architecture, improve reliability, observability and security, deliver self-service developer tooling, manage a small team, mentor engineers and drive platform initiatives that boost engineering productivity and resilience.

The Marketing Manager - NZ will drive growth and brand engagement in New Zealand, develop marketing strategies, and oversee local campaigns and initiatives.

As Content Producer, you will manage Stake's social media presence, create engaging content, and ensure brand consistency across platforms while analyzing performance data.

Own the growth product strategy and build scalable systems for attribution, experimentation, customer journeys and in-product engagement. Prioritise opportunities, partner with Engineering, Data and Marketing, establish experimentation frameworks, enable measurable activation/retention improvements, and replace manual processes with configurable growth capabilities that multiple teams can use.

Build, operate and maintain high-quality, accessible, responsive front-end applications for Stake's investing platform. Own front-end systems, contribute to architecture and design systems, collaborate with Product and Design, deliver performant, well-tested code, and support production reliability.

Design and ship intuitive web and mobile investing experiences. Own product initiatives from discovery to launch, use research and data to inform decisions, collaborate with Product and Engineering, contribute to and evolve the design system, and deliver polished, user-focused interactions in a hybrid Sydney role.

As a Senior Software Engineer, you'll design and deliver scalable software, lead complex technical projects, and ensure quality code while mentoring junior engineers.

Support and improve SMSF operational processes including onboarding, rollovers, account maintenance and compliance. Use SQL/BigQuery to analyze operational data, identify automation opportunities (AI/LLMs), strengthen controls, create documentation and partner across Product, Finance, Compliance and Customer Success to improve customer experience and scalability.