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Own and close Mid-Market healthcare deals across the US. Run full-cycle sales from discovery to close, perform deep clinical and operational discovery, deliver tailored demos, manage pipeline with outbound/inbound signals, navigate procurement/legal/security, and collaborate cross-functionally to drive deal momentum and handoffs.

Own and maintain the Help Center and support content end-to-end. Partner with Product, Engineering, Marketing, and Support to deliver timely, structured content that feeds both human and AI-assisted support tools. Build content systems, write articles and SOPs, standardize cross-audience approaches, and fast-track fixes for top ticket drivers.

The Account Executive will manage enterprise sales within the Australian healthcare market, build relationships, exceed sales targets, and deliver presentations while working with cross-functional teams.

The Solutions Engineer conducts technical discovery, designs solutions, supports RFPs, accelerates deals, and manages post-sales processes in healthcare SaaS.

The Customer Success Enablement Lead will improve operational clarity and efficiency across customer-facing teams, build dashboards, streamline workflows, and drive initiatives to enhance customer value and engagement.

Own the integrations product and platform: set roadmap, prioritize connectors, drive migration to a shared integration framework, and enable customers and regional teams. Translate EMR/HL7/FHIR realities into specs, ensure integration quality and reliability, and balance build-vs-configure trade-offs while working with engineering, commercial, and EHR partners.

The role involves improving operational reliability, managing production environments, enhancing observability, automating tasks, and collaborating with engineering teams, requiring 3-6 years of relevant experience.

Lead a North America vertical to $14M+ ARR: hire, ramp, and coach AEs; carry quota year one; close strategic enterprise deals selling Heidi's AI clinical software to health systems; convert PLG funnel to contracts; establish forecasting, pipeline standards, and operating rhythms.

The Senior Product Analyst will analyze user behavior, define success metrics, build dashboards, and guide product strategy through data-driven insights.

Lead US product marketing: define and iterate US value proposition, run competitive intelligence, build deal-critical sales enablement, own US storytelling and website copy, and surface market insights to Product, Sales, and Leadership to sharpen positioning and win deals.