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Lead and manage client relationships for investment fund clients, coordinating with investment managers, boards, and service providers. Ensure operational effectiveness, governance, regulatory compliance, and commercial profitability. Develop account plans, capture opportunities for cross-sell/upsell, maintain Salesforce records, represent Waystone at board meetings, and drive process improvements and regulatory change projects.

The Sales Development Representative generates new business by identifying and nurturing leads, conducting outreach, qualifying prospects, and managing the sales pipeline. They collaborate with marketing and sales teams while staying informed on industry trends.

Lead and support cyber consulting engagements including vulnerability and cloud security assessments, Microsoft 365 reviews, third-party risk, phishing simulations, incident response exercises, tooling and managed services operation, client reporting and proposals, and mentoring junior team members.

Senior leadership role reporting to the CEO to oversee Luxembourg operational delivery, governance and regulatory compliance for the management company. Lead senior teams, drive operational performance, remediation and strategic initiatives, ensure regulatory readiness, and engage with executive, board and regulator stakeholders to improve controls and execution.

Manage a complex portfolio of client entities within a single client relationship, ensuring regulatory compliance and statutory record-keeping. Support board governance (meeting organisation, materials, minutes), corporate lifecycle events and filings, mentor team members, track KPIs, contribute to process improvement and projects, and assist with invoicing and client communications.

Manage a portfolio of fund/entity clients (primarily Cayman and Bermuda): organize board/shareholder meetings, prepare/review materials and minutes, handle board/service provider changes and filings, ensure proper authorizations, assist with financial statement approvals, maintain client records, liaise with registered offices, support liquidations and project work, train team members, and perform administrative tasks to deliver professional corporate secretarial services.

Support the Structured Finance team by preparing management accounts and financial statements, ensuring tax and regulatory compliance, managing reporting deadlines, assisting audits, improving accounting processes, liaising with payroll, preparing board packs, and training/supervising junior staff while maintaining client relationships.

Manage end-to-end payroll for ~1,800 employees across multiple jurisdictions, liaise with external providers and internal teams, prepare payroll and pension payments, maintain payroll systems and reports, resolve queries, ensure compliance, and drive process improvements and automation.

Conduct complex AML/CTF reviews, perform sanctions screenings and research, maintain AML systems (including Fenergo), prepare AML packs, monitor tasks, update procedures, mentor junior associates, and ensure compliance with local and international AML regulations.

Conduct complex AML/CTF reviews, sanctions screening, and research on global clients; maintain AML systems (Fenergo), prepare AML packs, update procedures and tracking, mentor junior staff, and ensure compliance with AML regulations and Waystone policies.