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Own end-to-end onboarding of customers to Sona's payroll platform including discovery, system configuration, parallel runs, training, go-live, and post-launch support. Configure and troubleshoot UK payroll setups (GL, pensions, RTI), collaborate with project and product teams, use AI tools for reconciliation and communications, and identify process improvements.

Own and scale half-hourly forecasting models for frontline workforce demand, lead end-to-end client launches (data validation, model selection, UAT, monitoring), join client calls, build stakeholder relationships, and maintain production ML systems that handle messy data and feedback loops.

Own the full sales cycle for mid-to-enterprise US frontline customers (Hospitality or Retail). Drive revenue, build executive relationships, forecast and manage pipeline, represent Sona at events, and collaborate with Marketing, Customer, and Product to refine onboarding and product-market fit.

Own the full sales lifecycle for mid-to-enterprise frontline customers (Social Care, Retail, Hospitality): prospect, manage pipeline, close deals, forecast revenue, build stakeholder relationships, represent Sona at events, and collaborate cross-functionally to influence product and onboarding.

Own end-to-end hiring for UK GTM (primarily AEs and BDRs), build high-quality outbound pipelines, maintain strong relationships with GTM leadership, use data and AI to improve hiring speed and quality, plan initiatives to improve hiring efficiency, and implement strategies to hire diverse teams.

As a Business Development Representative, you will build the sales pipeline for the NYC expansion, targeting senior roles in Hospitality and Retail organizations while developing messaging and testing outreach strategies.

Lead and scale an AE team to drive repeatable enterprise revenue. Build outbound pipeline engines, coach reps, manage complex multi-stakeholder deals, set operational cadence, hire top reps, and partner with marketing, product, and customer teams. Use AI tools to improve prospecting and rep productivity.

Build and own end-to-end features across Sona’s platform using AI-assisted development. Direct and correct agent-produced code, work cross-functionally, engage customers in discovery and workshops, and contribute across scheduling, payroll, HR, and mobile domains.

Owner of day-to-day People operations for a 150+ global, fast-growing startup. Partner with leaders on performance, probation, employee relations, and people decisions. Design and deliver people projects (performance management, L&D, culture), document scalable AI-first processes, and support execution of People strategy while building the People function.

Generate outbound leads in Social Care and Hospitality, run discovery calls, qualify prospects (Directors/C-suite), set meetings for AEs, collaborate with marketing, iterate on messaging, attend events, and support pipeline growth under mentorship.