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The Technical Support Engineer will provide technical support, diagnose software issues, build customer relationships, and enhance the customer experience through communication and documentation improvement.

Lead enterprise software implementation projects, managing risks, stakeholder relationships, and ensuring project delivery within scope and budget while enhancing customer satisfaction.

As a Technical Support Engineer, you'll provide technical support, troubleshoot issues, build support documentation, and collaborate with teams to enhance customer experience, particularly in a SaaS environment.

The role involves leading outbound sourcing strategies, building talent pipelines, managing market maps, enhancing employer branding, and implementing sourcing tools for critical hires.

As an Account Executive, manage the entire sales cycle for mid-enterprise customers in frontline sectors, focusing on driving growth and building relationships with decision-makers.