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Support ClearScore's ANZ Commercial team by managing partner relationships, coordinating partner reporting and product updates, supporting marketing campaigns, preparing tickets with Engineering, automating reporting with Data/Analytics, producing internal and external reports, and helping run Sydney office administration and culture initiatives.

The Senior Knowledge Manager will organize, maintain, and enhance the knowledge corpus for ClearScore, ensuring reliable knowledge management and effective learning from significant work. This role involves both hands-on document management and strategic oversight of knowledge standards across the organization.

Lead and grow a frontend engineering team to design, implement, test, and deliver reusable, efficient, and beautiful user interfaces. Translate business requirements into development tasks, promote engineering best practices, mentor engineers, and ensure a high-quality, seamless user experience across mortgage research and application workflows.

Lead the global roadmap and product direction for ClearScore's mortgages/upstream proposition. Drive discovery, prioritisation, and trade-offs across UX, commercial value and technical complexity. Collaborate with Design, Engineering, Data and Commercial stakeholders, structure ambiguous problems into clear workstreams, and elevate product thinking across the team to deliver sustainable user and partner value.

Manage end-to-end payroll for ~500 employees across multiple countries, ensure compliance with payroll legislation, handle payroll queries, reconciliations, journal entries, expense reimbursements, and drive payroll process improvements and automation.

As a Case Manager, you will guide customers through loan applications, package documents, maintain communication with lenders, and ensure customer satisfaction while achieving targets.

Perform end-to-end quality assurance reviews of secured lending applications and customer interactions to ensure FCA compliance, suitability, affordability and good customer outcomes. Record findings, prepare reports, present to senior management, support training and supervision of trainee advisors, identify process improvements, and participate in calibration to maintain consistent quality standards.

Engage with customers, evaluate loan applications, provide guidance on loan options, achieve sales targets, and enhance customer experience.

Lead ClearScore's knowledge strategy and hands-on maintenance of the canonical knowledge corpus. Define standards to separate authoritative knowledge from working documents, run review cycles, decommission stale content, build a federated maintainer model, capture learnings from launches/incidents, and specify how knowledge should be structured and served for AI consumption.

Lead commercial strategy and performance for the Loans marketplace in South Africa. Manage and negotiate with banks and lenders, own revenue and partner outcomes, use data and Excel to model and forecast, and collaborate with product, engineering, and marketing to drive user and partner value.