Senior Commercial Manager

Senior Commercial Manager - Canada

We’re on a mission to improve people’s financial wellbeing around the world. With 26 million users globally, we’re one of the UK, South Africa and Australia’s leading fintechs.

Since launching in Canada in 2022, we’ve grown to more than 850,000 users, making us the fastest-growing Credit Report and Marketplace App in the market.

As Senior Commercial Manager, you’ll be at the heart of our growth in Canada. You’ll own relationships with some of Canada’s biggest banks, financial institutions and fintechs, working closely with them to unlock new opportunities and grow our marketplace.

You’ll use your commercial judgement, knowledge of our customers and understanding of our data to spot opportunities, build the strategy and turn ideas into results. You will bring strategies to life from conception through to in-market delivery, partnering with external partners and internal teams to continuously optimize conversion and commercial outcomes

This is a role for someone who likes to own things. You’ll set the direction, make decisions, build relationships and be accountable for the numbers. You won’t be supporting the commercial strategy, you’ll help set the direction and own the numbers

You’ll report to the Head of Canada and work closely with the wider Canada leadership team, including the Commercial Executive.

What you will be doing:

• Own commercial strategy for the Canadian Marketplace, from shaping direction to delivering against annual revenue targets
• Build and maintain deep relationships with our major bank, financial institution and fintech partners, understanding their ambitions and challenges and working collaboratively to maximize the reach and performance of their products on the ClearScore platform
• Negotiate commercial arrangements with new and existing partners, ensuring value created through our partnerships is appropriately shared
• Use our rich dataset to monitor marketplace performance continuously, identify growth opportunities, and forecast the value of new initiatives for ClearScore users, our partners, and our revenue
• Partner with Product, CRM, Analytics and Tech to prioritize and deliver initiatives that drive commercial outcomes and optimize the marketplace experience for ClearScore users
• Responsible for the performance and day to day management of one Commercial Executive team member who will support you across the management of the marketplace

Skills we'd love you to have

•  Significant experience in a commercially focused role, with a consistent track record of delivering results
• Strong analytical skills and genuine curiosity for data. You can spot trends, understand what is driving them, and turn that into action
• Proven experience managing and influencing senior stakeholders, internally and externally
• Comfort with ambiguity, and entrepreneurial mindset, and readiness to step into full ownership from the outset
• Proven ability to lead and align cross-functional teams without direct authority, driving initiatives through influence rather than hierarchy
• Excellent communication skills and confidence presenting to senior and diverse audiences
• Experience managing or mentoring direct reports, and a genuine interest in the development of those around you
• Previous experience in any of the following would be beneficial, but is not a requirement:
  • Strategy consulting
  • A commercially focused, client-facing environment such as relationship, partner, or account management
  • A consumer finance, fintech, or B2B technology company

Why ClearScore?

ClearScore is on a mission to make the world of personal finance clearer, calmer, and easier to understand. It starts with the free credit score and report but we’re about so much more and we want to take the complex financial decisions that people make in their lives and make them easier.

We hold one of the biggest FinTech user bases in the world of over 18 million users but run ourselves like little start-ups. You’re encouraged to challenge the status quo and fight for the better. Since our launch in July 2015 in the UK we have expanded our product into South Africa in 2017, and Australia in 2020 and we recently started in the Canadian Market.

We’re launching our product in Canada because we believe that we have an amazing product and think that it can make a big difference for people.

Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organization. We trust you to manage your own time, so we offer flexible work and no fixed desk hours. We don't micromanage and believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

We also have a super-fast and friendly interview process, which is more like having a friendly discussion than being put under a microscope or pressure. We want to know the real you and if you’d be a great fit for us.

Benefits:

• 25 days paid holiday and an additional “duvet day” on your birthday
• Up to 6% matched pension
• Enhanced Maternity and Paternity plans
• Flexible work hours and a hybrid working model
• Continued investment into learning and development 
• In person team socials
• Health and Dental insurance - including physical and mental health support
• Access to Perkbox
• Life Insurance
• Culture and inclusion representatives
• Transparent pay structure and a career growth plan
• No clock-watching culture
• Regular Lunch and Learns with guest speakers

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
•  Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule