Designs, deploys, and supports enterprise and cloud network infrastructure across datacenter, international, and hybrid environments. Responsibilities include managing routers, switches, firewalls, load balancers, wireless systems, Palo Alto security policies, cloud connectivity, routing technologies, monitoring, automation, change control, documentation, and incident response. The role leads network architecture initiatives, mentors junior engineers, and serves as an escalation point for complex issues.

Supports beverage suppliers using sales data collection and reporting software. Builds professional customer relationships, provides responsive assistance, explains data quality and reliability, resolves concerns, coordinates with internal resources, and prioritizes recurring customer and company responsibilities. Requires strong analytical, communication, organizational, and computer skills, with customer support experience preferred.

Provides application support for the Route Accounting System by assisting customers through email and phone, diagnosing and resolving issues, documenting interactions, escalating unresolved requests, coordinating with internal departments, and following up on customer communications. The role requires strong communication, problem-solving, attention to detail, confidentiality, reliability, and multitasking in a fast-paced hybrid environment.