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Manage multiple RFPs, RFIs, and RFQs from coordination through contract approval. Prepare proposal documents, validate cost and pricing data, review commercial and legal terms, coordinate cross-functional inputs, and ensure compliance with governmental procurement requirements. The role also supports purchase-order validation, executive reviews, Salesforce tracking, proposal quality assurance, and sales administration.

Develop and grow strategic accounts in India by selling complex test system integration, automation, and measurement solutions. Responsibilities include identifying new business, managing existing accounts, creating account strategies, presenting technical proposals, coordinating with internal pre-sales and cross-functional teams, maintaining Salesforce CRM, forecasting sales, and reporting funnel activity. The role requires substantial technical sales experience with manufacturing customers and up to 70% domestic and international travel.

Own technical customer support cases from diagnosis through resolution while strengthening product quality. Reproduce defects, identify root causes, validate fixes, execute functional and regression testing, maintain test cases, and support test automation. Diagnose issues using logs, databases, APIs, and configuration data. Translate customer feedback into product and documentation improvements, create support content, track quality metrics, and collaborate with product development and engineering teams.

Supports product quality and customer success by testing software releases, diagnosing technical issues, analyzing logs and databases, validating fixes, maintaining test cases and support documentation, and identifying product improvements from customer feedback. The role collaborates with Product and Engineering teams, handles technical support requests end to end, monitors quality and service metrics, and contributes to reliable deployments and continuous improvement.

Develops and grows Japanese and surrounding-market accounts for custom automation and test solutions. Identifies customer needs, creates account strategies, manages Salesforce pipelines and forecasts, develops proposals with technical teams, and delivers consultative solutions to manufacturing OEMs. The role requires strong engineering knowledge, capital equipment sales experience, bilingual Japanese and English communication, and travel up to 50% domestically and internationally.

Lead HR strategy, organizational transformation, change management, talent development, succession planning, compensation, HR digitization, and integration across the Asia Pacific region. Partner with regional and global executives to align policies, workforce planning, culture, compliance, and leadership initiatives across India, China, Vietnam, and Japan. Support HRIS implementation, present workforce metrics, and coordinate with finance, IT, legal, and operations.

Leads APAC HR strategy, organizational transformation, change management, HR integration, succession planning, leadership development, total rewards, HRIS digitization, and regional workforce planning. Partners with executives and cross-functional leaders across India, China, Vietnam, and Japan to align global priorities with local requirements, ensure compliance, support talent acquisition, present HR metrics, and drive cultural and organizational effectiveness.

Design custom PCBs, measurement circuits, and technical documentation for automated test systems. Integrate hardware solutions into larger systems, support assembly technicians, and provide electronics expertise to international project teams serving medical, automotive, industrial, consumer electronics, and aerospace and defense clients.

Design custom PCBs and measurement circuits for automated test stations, produce schematics/layouts and technical documentation, select components, integrate solutions into larger test systems, and support assembly technicians and global colleagues on test and measurement projects.

Manage multiple RFPs/RFIs/RFQs end-to-end: coordinate cross-functional inputs, define cost and effort estimates, ensure regulatory and contractual compliance, validate pricing and procurement data, track approvals in Salesforce, and support sales with administrative tasks to secure contracts.