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Design and build production-grade AI agent and RAG systems for enterprise network automation. Responsibilities include agent architecture, LLM fine-tuning, retrieval optimization, evaluation, observability, reliability, security guardrails, backend services, and production operations. The role also prototypes emerging technologies, improves model and agent performance, diagnoses failures, and guides technical strategy across engineering and product teams.

Design and build production-grade AI agent and RAG systems for enterprise network automation. Responsibilities include agent orchestration, tool execution, memory, safety controls, LLM fine-tuning, evaluation, observability, reliability engineering, performance optimization, and production operations. The role also prototypes emerging AI technologies, diagnoses complex system failures, and collaborates across Engineering, Product, and QA to deliver scalable, secure AI capabilities.

Own the roadmap and backlog for a product area, conduct customer and market research, write requirements, and collaborate with Engineering, Design, QA, Sales, Marketing, and Support. Lead feature delivery, launches, stakeholder communication, quality validation, and performance analysis. The role focuses on translating product strategy into positioning and successful customer outcomes for a no-code network automation platform.

Own the roadmap and backlog for a product area, conduct customer and market research, write requirements, and partner with Engineering, Design, QA, Sales, Marketing, and Support. Lead feature delivery and launches, manage stakeholder communication, validate quality, analyze adoption metrics, and translate product strategy into effective positioning for a no-code network automation platform.

Drives enterprise software sales to GSI/MSP and Fortune 500 customers across Florida. Responsibilities include developing territory plans, building pipeline with BDRs, engaging executive stakeholders, selling complex network automation solutions, constructing technical and commercial proposals, forecasting in Salesforce.com, leveraging partners and sales engineers, and closing multi-year six- and seven-figure deals.

Own accounting operations across U.S. and international entities, including month-end close, general ledger integrity, reconciliations, accounts payable, tax compliance, audits, and statutory reporting. Manage and develop accounting staff, oversee procure-to-pay activities, support international accounting, and lead process improvements, system implementations, automation, and internal control initiatives.

Owns post-sales relationships for enterprise network automation customers, driving adoption, renewals, expansion, executive engagement, business reviews, success metrics, and account health. Manages escalations, renewal forecasting, expansion opportunities, customer feedback, and CRM updates while explaining technical product value and occasionally running demonstrations.

The Strategic Account Executive will sell complex SaaS and network automation solutions to large enterprises, GSI/MSP organizations, and Fortune 500 companies. Responsibilities include developing territory plans, building pipeline with BDRs, engaging executive and technical stakeholders, managing long sales cycles, creating technical and commercial proposals, forecasting in Salesforce.com, leveraging sales engineers and partners, and exceeding sales quotas. The role requires enterprise technology sales experience, strong technical communication, emotional intelligence, and up to 50% travel within Tennessee.

The Strategic Account Executive will sell complex SaaS and network automation solutions to large enterprises, GSI/MSP organizations, and Fortune 500 companies in Ontario. Responsibilities include developing territory plans, building pipeline with BDRs, engaging senior IT stakeholders, managing long sales cycles, creating technical and commercial proposals, forecasting in Salesforce.com, leveraging partners and sales engineers, and exceeding quotas. The role requires enterprise technology sales experience and up to 50% travel.

Drive enterprise software sales across the New York Metro territory, targeting GSI/MSP and Fortune 500 accounts. Responsibilities include building pipeline with BDRs, managing long sales cycles, closing six- and seven-figure deals, exceeding quotas, developing territory plans, forecasting in Salesforce, creating technical and commercial proposals, engaging senior IT stakeholders, and leveraging sales engineers and partners.