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As a Risk Manager, you'll develop and manage the enterprise risk framework for Mews, overseeing risk assessments, controls, and compliance while interacting with stakeholders and regulators.

Lead the Finance & Regulatory Data team, overseeing finance data strategy, governance, and analytics to support corporate finance and audits.

As a Customer Support Analyst, you'll assist clients with technical issues, provide support, and improve usage of Mews solutions, ensuring customer satisfaction in a global environment.

Use SQL and Python to analyse transaction monitoring and fraud rule performance, identify patterns and anomalies, reduce false positives, and prioritise high-risk cases. Partner with FinCrime, Product, Compliance and Data teams to improve controls, data pipelines and detection logic, support scoring and future ML use cases, and translate analysis into actionable recommendations that balance fraud prevention with customer friction.

Senior individual contributor responsible for driving mid-market growth: owning pipeline, prospecting, running demos, closing net-new and expansion deals, building forecasts, and representing Mews at industry events. Focus on data-driven sales, multi-stakeholder deals, and achieving consistent MRR targets in a fast-paced scale-up environment.

Lead and grow engineering teams for Mews' Front of House products, partnering with Product, Design, and Data to deliver guest recognition, personalization, automation, and connected guest journeys. Set technical direction, improve engineering excellence and operational health, drive cross-tribe collaboration, coach leaders, and translate strategy into measurable business outcomes like increased guest engagement and reduced time-to-serve.

Own net-new mid-market hotel group growth across the Southeast US. Manage full sales cycle from outbound prospecting to close, run high-volume outreach (120+ activities/week), maintain 8-10 active opportunities, multi-thread deals across stakeholders, forecast pipeline, partner with Customer Success for expansion, attend regional industry events, and close 3-4 deals/month averaging €3-5k MRR.

Manage a ~60-account portfolio across Spain, Italy, and Portugal to drive retention, NRR, and cross-sell of RMS, POS, Payments and Terminals. Build account plans and QBRs, monitor health signals via Hook AI/Gainsight, navigate complex stakeholders, and partner with Sales and specialists to execute expansion and ensure long-term customer value.

Own the top of the sales pipeline for Sweden: identify and research hotel prospects, perform cold outreach and qualify inbound leads, book discovery meetings for Account Executives, track and report pipeline activity, and stay current on Mews products, pricing and payment plans.

Own and optimise the Microsoft Dynamics 365 Business Central ERP for finance and operations. Drive integrations, process automation, backlog prioritisation, stakeholder collaboration, KPI monitoring, and ensure system reliability, compliance, and continuous improvement to support financial and operational goals.