Mid-Market Senior Account Executive

The hospitality industry is uniquely human, and it deserves technology that’s just as inspiring as the people behind it. At Mews, we’re transforming the industry with a platform that helps hotels run smarter, move faster and create better guest experiences.

You’ll work with smart, curious people who care deeply about what they do. You’ll have autonomy and the trust to make good decisions and move quickly. And you’ll enjoy a real sense of purpose as you see the impact of what we’re building.

If you’re motivated by ownership, curiosity and meaningful impact, and are driven to deliver consistent high performance, you’ll feel at home here.

Let's get into the specifics. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it into a job description (which we do because this is a job description), it would be this:

Mid-Market Senior Account Executive — Southeast US

This role owns net-new customer growth across the Southeast US mid-market — hotel groups in the 3–25 property range that are ready to move off legacy systems and onto a platform built for how hospitality actually operates today.

Hospitality technology is mid-cycle through a genuine shift. Hotels that ran on-premise PMS for decades are now evaluating cloud-native alternatives, and Mews is one of a small number of vendors with the product depth to win that conversation at the multi-property level. The Southeast is a territory with real pipeline opportunity — this is not a market-building exercise, it is a closing role with accounts ready to move.

What you would do

• Own the full sales cycle from outbound prospecting to signature, targeting hotel groups across the Southeast US mid-market. Expect roughly 70% of closed deals to come from outbound effort.
• Run 120+ targeted prospecting activities per week into Salesforce-segmented accounts — hotel groups of 3–25 properties — and maintain 8–10 quality opportunities in clear progression at any time.
• Run multi-threaded pursuits across GMs, IT, Finance, Ops and C-suite contacts, building alignment across all stakeholders rather than single-threading into one contact.
• Build and maintain accurate forecasts, track pipeline health, run win/loss reviews and deal reviews, and surface insights that improve your own approach and inform GTM peers.
• Partner with Customer Success on expansion triggers that lift NRR and convert pilots into multi-property rollouts.
• Represent Mews at key industry events across the region to build pipeline and credibility in the market.
• Manage a pipeline to close 3–4 deals per month at an average of €3–5k MRR per deal, with an average sales cycle of approximately six months from first touch to signature.

What you would bring

• A track record of closing multiple €5k MRR contracts per quarter (or equivalent ARR) in a B2B SaaS environment, with a high win rate across complex, multi-stakeholder deals.
• 5+ years in B2B SaaS sales, with direct experience owning net-new business and managing the full cycle from outbound through close.
• Deep hospitality SaaS background. 
• Proven ability to navigate 4–8 stakeholders per deal and close multi-property or multi-site contracts.
• Fluency in pipeline metrics — forecasting, conversion funnels, segmentation and data-informed storytelling that shapes your own approach and informs sales conversations.
• A 70%+ outbound orientation: you build cadences that generate pipeline rather than waiting for inbound volume.
• You've gone beyond personal productivity with AI: you've redesigned how you work using AI tools, built repeatable approaches, and check outputs critically rather than accepting them at face value.
• Based in the Southeast US, with willingness to travel across the territory for prospect meetings and industry events.

Nice to have

• Experience with Salesforce as your primary pipeline and forecasting tool.
• Hotel experience and knowledge. 
• Existing hospitality network.

Salary ranges are provided in good faith and reflect current market conditions and internal pay structures. Final compensation may be adjusted based on funding, budget constraints, or exceptional candidate qualifications, but will remain within reasonable proximity to the stated range.

This salary disclosure is provided in compliance with applicable pay transparency legislation. We are committed to equal pay practices and prohibit salary history inquiries during our recruitment process.

If the location you're applying from wasn't originally advertised for this role, salary range information is available upon request at any point during the application/interview process - your recruiter will be able to help.

Our success is powered by our incredible people, supported by benefits that help them thrive.

No matter where you’re based, you’ll enjoy:

• Unlimited paid holiday (yes, really)
• Participation in our company share program
• Paid parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available after one year of service)
• An annual Learning budget of €300 (and more for high performers) to support your development
• Monthly "EDGE" time to Explore, Develop, Grow, and Elevate yourself
• A work from anywhere policy with flexibility to work abroad for a few weeks each year
• Relocation options, available after one year
• Flexible, hybrid working options
• A home office setup budget to make your workspace your own and a monthly work-from-home allowance
• Claude tokens, so you can automate workflows and build smarter, more efficient ways of working

You'll receive additional benefits that vary by location, from healthcare and retirement plans to team events, socials and other perks. Ask us about it during your interview process.

We’re an equal opportunities employer. We value teams that reflect the diversity of the customers and communities we serve. Different perspectives make better ideas, stronger products and a more welcoming company.

We also believe transparency is important when deciding if you're the right fit. Mews is an ambitious, high-pressure environment of continuous learning and high standards. Success here requires resilience, adaptability and a willingness to solve difficult problems.

A few things that define how we work:

• High autonomy means high responsibility. People are expected to take ownership and drive outcomes. There isn’t a detailed playbook for everything, and that’s part of what makes the work challenging – and rewarding.
• Change is constant. We’re growing quickly and adapting as we scale. Teams, processes and priorities continue to evolve, and only people who stay curious and agile will thrive.
• We’re remote-first, not relationship-free. Flexibility is core to how we work, but strong relationships still matter. Our teams are global, so we need expert collaborators and communicators to help us move forward together.
• AI is an integral part of our processes. It’s not here to steal people’s jobs, but to amplify efficiency and productivity. We’re motivated to proactively use the technology to seek out better ways of working and share our findings with the rest of the company.

If there's anything we can do to support you during the application process, let us know.

We don't discriminate on the basis of race, religion, colour, nationality, gender, sexual orientation, age, marital status, veteran status, disability or any other protected characteristic.

One final thing: don't hold back. If you don't meet 100% of the criteria in this job description but you're certain you could make a big impact, apply. Everyone should have equal access to opportunities, and we're committed to providing an inclusive experience.

If Mews sounds like the kind of environment where you'd thrive, we'd love to hear from you.