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The Majors Customer Success Manager will manage customer relationships, ensuring timely implementation of Five9 solutions, and will advocate for customer needs to internal teams. Responsibilities include developing business plans, conducting business reviews, and maintaining customer communications, along with coordinating with various departments to enhance customer success.

The Desktop Systems Administrator I serves as a point of contact for desktop support in an enterprise environment, resolving hardware, software, and networking issues, administering enterprise computing devices, and providing IT support to users both on-site and remotely. The role requires troubleshooting, documentation, and collaboration with IT teams.

Provide account management, project management, and technical consulting services to clients using Five9's platform. Educate and train clients on product usage, troubleshoot technical issues, and manage service interruptions. Partner with internal teams for continuous improvement. Requires 5 years of experience in consulting or project management roles and Bachelor's degree in a technical field.

Join Five9 as a Bilingual Japanese Speaking Technical Account Manager. Responsibilities include providing account management, technical consulting, troubleshooting, and client support. Requires 5 years of experience, technical knowledge, and strong communication skills.

Provide excellent account management, project management, and technical consulting to clients using Five9's services. Educate and train clients on product utilization, troubleshoot technical issues, and manage service interruptions. Foster a culture of learning and continuous improvement to meet client needs.

The Windows Systems Administrator at Five9 will be responsible for building, deploying, and configuring Five9 WFO platforms in AWS and GCP, provisioning new customers, monitoring production environments, performing capacity planning, and collaborating with other Cloud Ops staff.

Implement, troubleshoot, and support Five9 call center software solutions. Optimize software solutions, diagnose problems, and conduct trend analysis. Lead troubleshooting for escalated customers and review technical challenges for support training.