Analyze, document, map, model, and optimize operational processes for the Integrated Operations Programme using BPMN 2.0, BPM, and Lean methodologies. The role gathers process information, develops As-Is and To-Be models, maintains technical documentation, performs cost-benefit analyses, supports methodology reviews, and collaborates with international technical and scientific teams at the ESO Observatory.

Analyze, document, model, and optimize operational processes for the Integrated Operations Programme. The role uses BPMN 2.0, BPM, and Lean methodologies to standardize workflows, improve traceability and efficiency, conduct cost-benefit analyses, maintain process repositories, and support operational transformation with international technical and scientific teams.