Junior Support Process Engineer💡

Posted 17 Days Ago
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Santiago, Región Metropolitana de Santiago, CHL
In-Office
Junior
Artificial Intelligence • Cloud • Information Technology • Software
The Role
Analyze, document, map, model, and optimize operational processes for the Integrated Operations Programme using BPMN 2.0, BPM, and Lean methodologies. The role gathers process information, develops As-Is and To-Be models, maintains technical documentation, performs cost-benefit analyses, supports methodology reviews, and collaborates with international technical and scientific teams at the ESO Observatory.
Summary Generated by Built In

About Us 🙂

At APIUX, we define ourselves as a talent hub with a strong business focus. We continuously empower new generations to showcase and develop innovative ideas, expertise, and business models designed to consistently deliver high-value solutions for our clients.

What We Do

We match top-tier talent with strategic opportunities. We dive deep into understanding each client’s unique culture and values to ensure the perfect fit. Above all, we are dedicated to delivering an exceptional candidate and employee experience for our future Happeners. 🤟🚀

Being a Happener means being part of a team built on strong core principles—where agility, collaboration, innovation, and an active mindset drive everything we do every single day. 💛

Role Purpose 🎯

In this role, you will analyze, map, model, and optimize operational processes for the Integrated Operations Programme (IOP), ensuring standardization, traceability, and efficiency through BPM and Lean methodologies. You will directly support the operational excellence of the European Southern Observatory (ESO) by documenting processes, identifying improvement opportunities, and driving operational transformation in close collaboration with technical and scientific teams in a complex, international environment.

Work Location & Schedule 📍

  • Location: On-site in Antofagasta (ESO Observatory).

  • Work Shift: 8x6 shift schedule (8 days on-site / 6 days off in Santiago).

  • Per Diem / Travel Expenses: All per diem and operational travel expenses fully covered during working days in Antofagasta.

What We’re Looking For 💘

  • Gather and document operational processes through interviews, field observations, and collaborative workshops.

  • Map and model As-Is and To-Be processes using BPMN 2.0.

  • Drive continuous improvement opportunities using BPM and Lean Management frameworks.

  • Prepare technical documentation and maintain process repositories.

  • Perform cost-benefit analyses to support process optimization initiatives.

  • Support methodology reviews to ensure high quality and full traceability across all process models.

  • Collaborate closely with cross-functional and international teams.

  • Advanced English proficiency (Mandatory).

Key Requirements 📋

  • Bachelor’s degree in Industrial Engineering, Process Engineering, or a related field.

  • 2–5 years of overall professional experience.

  • At least 1 year of hands-on experience in:

    • Business Process Management (BPM)

    • Process Mapping & Discovery

    • Process Gathering & Documentation

  • Practical knowledge and application of BPMN 2.0.

  • Proven track record in continuous improvement initiatives.

  • Intermediate to advanced proficiency in MS Excel.

  • Basic working knowledge of Python and Linux/Shell.

  • Hands-on experience with process modeling tools (e.g., Bizagi, MagicDraw, Camunda, or Microsoft Visio).

Skills Required

  • Bachelor's degree in Industrial Engineering, Process Engineering, or a related field
  • 2-5 years of overall professional experience
  • At least 1 year of hands-on experience in Business Process Management
  • At least 1 year of hands-on experience in process mapping and discovery
  • At least 1 year of hands-on experience in process gathering and documentation
  • Practical knowledge and application of BPMN 2.0
  • Proven track record in continuous improvement initiatives
  • Intermediate to advanced proficiency in Microsoft Excel
  • Basic working knowledge of Python and Linux/Shell
  • Hands-on experience with process modeling tools such as Bizagi, MagicDraw, Camunda, or Microsoft Visio
  • Advanced English proficiency
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The Company
HQ: Austin, Texas
328 Employees
Year Founded: 2015

What We Do

At Apiux, we are a tech partner, dedicated to empowering businesses in Latam, Spain, and the US to maintain a competitive edge in the ever-evolving tech landscape. Our expertise is built upon four fundamental pillars: Cloud & DevOps: We specialize in harnessing the potential of cloud technologies and DevOps practices to help your business scale efficiently and thrive in the digital age. Digital Products & Software Factory: Our team excels in delivering cutting-edge digital products and software solutions, fostering innovation and enabling you to stay ahead of the curve in today's fast-paced market. Data, ML & AI: We leverage the power of data, machine learning, and artificial intelligence to provide you with actionable insights and strategic advantages that drive your business forward. Automation: Embrace efficiency and productivity through our automation solutions, streamlining processes and reducing operational overhead. In addition to our core pillars, we offer a range of ready-to-deploy business solutions that create tangible value for our clients: DocuX AI: Revolutionize your document management with the power of AI, simplifying document-related tasks, improving accuracy, and enhancing productivity. Cortex Framework: Our exclusive Google & SAP framework simplifies SAP data operations, extraction, integration with other systems, and data sources, making complex processes seamless and efficient. Our delivery models are tailored to meet your specific needs: SmarTech Talent: Benefit from our IT talent outsourcing service, SmarTech Talent, and access skilled professionals who can support your tech initiatives. CodeX Labs: Explore the possibilities of our software factory, CodeX Labs, which delivers custom software solutions to drive innovation and digital transformation within your organization. At Apiux, we are committed to helping you navigate the dynamic world of technology. We understand your unique challenges.

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