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The Tier II Support Engineer will troubleshoot and resolve IT issues, provide on-site support, handle software installations, and offer helpdesk assistance.

We are looking for a senior .NET developer with at least 5 years of experience in developing web applications and SQL database management.

Provide Mac and PC support including troubleshooting, remote installations of software, and onsite client support for workstation issues.

Serve as SME for Ivanti Endpoint Manager, administering and optimizing EPM infrastructure for large enterprises. Lead patch management, vulnerability remediation, software packaging/deployment, PowerShell automation, endpoint provisioning, monitoring, and compliance reporting. Provide technical escalation, project support, and documentation across regulated environments.