Manage a portfolio of school district accounts to drive renewals, reduce churn, and grow revenue. Build success plans, coach clients on product use, coordinate training/demos, resolve issues with internal teams, document interactions in Salesforce, and proactively identify opportunities and product improvements to increase adoption and retention.

Lead Xello's technical strategy and architecture, guide engineering leaders, drive CI/CD, AI adoption, technical debt prioritization, reliability, and hiring for scalable SaaS systems.

Drive new business sales across North American school districts through prospecting, discovery, online presentations, and full sales-cycle management. Build and manage pipeline, collaborate with BDRs, forecast revenue in Salesforce, and meet quota. Represent Xello at industry events and uphold client confidentiality and company ethics.