Top Tech Jobs & Startup Jobs

Designs and optimises digital customer journeys across the CommBank app, NetBank and website to improve acquisition, conversion and customer outcomes. Responsibilities include developing optimisation roadmaps, managing personalisation initiatives and experiments, conducting A/B testing, analysing digital performance, defining measurement requirements, and delivering reporting. The role partners with product, marketing, data and UX teams while using Adobe tools and customer insights to inform prioritisation and continuous improvement.

Design, develop, debug, test, and deploy high-throughput, low-latency fraud and scam applications using Ab Initio. Apply data engineering and ETL practices, develop batch and continuous flows, build real-time integrations, and support CI/CD pipelines. Estimate development effort, troubleshoot complex Level 3 issues, promote engineering best practices, and mentor team members while delivering secure digital solutions.

Lead design and delivery of scalable web and backend systems for CommSec. Drive architecture, mentor engineers, collaborate with product/design/ops, champion best practices, and ensure reliability, security, and performance across TypeScript/React frontends and C#/.NET Core APIs backed by MSSQL or similar databases.

Lead and develop a team of commercial banking analysts supporting credit applications, annual reviews, and facility management. Establish clear expectations, improve workflows, coach team members, and build commercial credit capability. Partner with relationship teams and stakeholders to balance customer outcomes, service quality, performance, and risk requirements. Champion credit assurance, risk outcomes, process improvement, accountability, and a collaborative team culture.

Provide second-line technology risk advice, assurance, challenge, and oversight across Business CIO areas. Assess technology risks, controls, incidents, changes, and risk profiles, with focus on cyber, cloud, data, AI, resilience, software engineering, and technology change. Identify and escalate material issues, advise stakeholders on control gaps and business impacts, contribute to risk frameworks and reporting, and improve assurance through analytics, automation, and AI.

Manage sourcing, renewals, negotiations, contracts, supplier performance, commercial governance, and value realization across an IT services portfolio. Partner with technology, engineering, security, risk, legal, and finance stakeholders to ensure supplier engagements meet procurement, regulatory, security, and risk requirements. Provide commercial analysis, market insights, cost optimization recommendations, and support transformation programs and supplier lifecycle initiatives.

Develop analytical models and combine customer, performance, market, and competitor data to identify growth opportunities. Translate complex analysis into executive recommendations, improve frontline targeting and pipeline visibility, and influence portfolio investment priorities. The role also explores industry trends, innovation opportunities, and emerging market shifts while building a new insights capability within a strategic banking growth team.

Manage and maintain the outsourcing framework, including agreements, SLAs, governance, regulatory coordination, risk assessments, supplier onboarding, contract negotiation, and performance monitoring. Serve as the contact for the Dutch central bank on outsourcing matters. Support internal improvement, reporting, data, and Power BI projects by defining requirements, coordinating delivery, and assisting implementation.

Lead training, organizational change, workforce readiness, and capability development across Financial Crime Operations. Manage change portfolios, impact assessments, learning pathways, accreditation, stakeholder engagement, implementation readiness, adoption, and effectiveness measurement. Partner with operations, risk, quality, transformation, and learning teams while leading and developing a multidisciplinary team of change and learning professionals.

Lead full-stack engineering for CommSec’s contact centre modernisation program. Design and operate scalable cloud-native platforms, APIs, microservices, event-driven systems, and AI-enabled customer engagement experiences using .NET, React, TypeScript, AWS, and Dynamics 365. Provide hands-on technical leadership, influence architecture, mentor engineers, and champion DevSecOps, automation, observability, reliability, security, and continuous improvement.