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Own and grow TraceLink's Supply Chain Agentic Business Processes (ABP) within strategic accounts. Build executive relationships, develop account strategies, qualify opportunities, lead cross-functional solutioning, drive pipeline and forecasts, and execute MEDDPICC-driven enterprise sales to deliver ARR and customer expansion.

Lead enterprise sales for TraceLink's Supply Chain Agentic Business Processes across strategic accounts. Build C-suite relationships, develop account strategies, qualify opportunities, drive pipeline and ARR, coordinate cross-functional solutioning, and execute MEDDPICC-based sales processes while partnering with Track & Trace teams to deliver end-to-end supply chain transformation.

Lead and scale a US Account Executive team (6-8 reps) to drive new logo acquisition and expansion across TraceLink's SaaS supply‑chain platform. Own account expansion strategy, alignment with Product/Customer Success, forecasting, complex negotiations, and executive relationships to increase multi‑product adoption, renewals, and net revenue retention.

Provide technical support for TraceLink's OPUS platform and related products, troubleshoot customer issues, escalate to engineering, and collaborate with cross-functional teams to resolve problems and maintain customer satisfaction.

Serve as the global subject-matter expert for the OPUS platform, creating and governing messaging, knowledge artifacts, and LLM-ready frameworks to enable executive buyer conversations, field enablement, and AI-driven experiences. Partner cross-functionally to translate technical capabilities into business value, curate a canonical platform knowledge library, and design prompt/patterns for consistent AI interactions.