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Provide phone and email technical support to U.S. customers using the DigiCert ONE platform and certificate lifecycle products. Troubleshoot issues, process validation requests, collaborate with cross-functional teams, identify customer trends, research solutions, use internal tools, and contribute to the knowledge base. The role requires technical support experience, PKI certificate knowledge, REST API familiarity, operating-system administration experience, and knowledge of SSO and two-factor authentication.

Drive customer renewals, retention, expansion, and net-new revenue across a regional customer base. Build relationships with strategic customers and account managers, identify growth opportunities, handle objections, negotiate, communicate with stakeholders, and align customer-facing solutions with corporate goals. The role requires full-cycle software sales experience, strong communication, market awareness, process adherence, collaboration, and consistent quota attainment.

Generate new enterprise business opportunities by sourcing, contacting, qualifying, and nurturing inbound and outbound leads. Conduct approximately 80 daily touches through email, phone, and social media; engage IT and executive stakeholders; understand DigiCert solutions and prospect needs; identify projects and requirements; collaborate with account executives, managers, and marketing; and support pipeline growth through campaigns and ad hoc projects.

Supports enterprise sales cycles across APJ through technical discovery, solution design, demonstrations, proofs of concept, architecture reviews, tenders, and technical validation. Enables partners through training, workshops, reusable technical content, and joint customer engagements. Designs solutions involving integrations, APIs, automation, and deployment architectures while collaborating with sales, product, engineering, services, and support teams. Requires strong IT, cybersecurity, cloud, networking, scripting, communication, and partner-management expertise.

Manages corporate customer accounts, drives renewals, expands revenue, identifies new-logo opportunities, and supports retention and adoption. Builds strategic customer relationships alongside regional Account Managers, handles discovery, objection management, negotiation, forecasting, quoting, and order coordination. Requires collaboration with internal stakeholders and travel to customer meetings and events as needed.

Manage enterprise customer relationships for DigiCert’s PKI, IoT, and TLS solutions. Understand client objectives, recommend security capabilities, conduct business reviews, manage escalations, monitor renewals, communicate service changes, and ensure customers realize value. Collaborate with Sales, Product, Support, Services, and Compliance teams while maintaining satisfaction, reporting, and lifecycle success.

Own and grow strategic enterprise accounts across Mumbai, West India, and selected government and public-sector accounts in Delhi/NCR. Drive new-logo acquisition, account expansion, complex consultative sales cycles, executive relationships, partner engagement, negotiations, pipeline development, forecasting, and quota achievement. Position DigiCert’s cybersecurity and digital trust solutions for regulated enterprises, government organizations, and critical infrastructure customers.

Drive customer renewals and incremental revenue across Germany and Southern or Central Europe. Build strategic customer relationships, increase product adoption, ensure retention, identify expansion and new-business opportunities, negotiate effectively, handle objections, and collaborate with account managers and internal stakeholders. The role requires German proficiency, enterprise SaaS sales experience, strong communication, organizational savvy, resilience, and a proven record of meeting or exceeding sales goals.

Drive customer renewals and incremental revenue across Southern or Central Europe. Build relationships with strategic enterprise customers, increase product adoption, ensure retention, identify expansion opportunities, negotiate effectively, and collaborate with account managers and internal stakeholders. The role requires full-cycle software or SaaS sales experience, professional German proficiency, strong communication and objection-handling skills, market awareness, process adherence, and a record of meeting or exceeding sales goals.

Develop and close enterprise sales opportunities across assigned accounts. Prospect new business, build relationships with C-suite stakeholders, articulate solution value, manage pipelines and forecasts in Salesforce, negotiate subscription agreements, coordinate pre- and post-sales resources, and serve as a trusted advisor. The role focuses on consultative, multi-year software and security solution sales while maintaining strong knowledge of DigiCert products and the broader security industry.