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Perform manual UI, functional, regression, exploratory, usability, and installation testing for Windows desktop healthcare applications. Create and execute test cases, document results, track defects, collaborate with development and business teams, support release signoffs, and expand automated test coverage using C#, Playwright, and existing automation frameworks. Integrate automation into CI/CD pipelines while following documentation and quality practices.

Manage post-sale relationships with healthcare revenue cycle management customers, serving as a trusted advisor to providers and executives. Drive engagement, retention, customer growth, KPI performance, revenue cycle improvements, billing audits, and account receivable outcomes. Coordinate internal resources across support, sales, IT, accounting, compliance, and consulting teams while conducting executive meetings and reviewing customer strategies and performance.

Supports application operations automation by addressing backlog items, implementing Infrastructure as Code and CI/CD pipelines, onboarding platforms including an on-premise AI platform, contributing to an AI chatbot, and maintaining infrastructure documentation. The role develops toward ownership of infrastructure automation and AI platform operations under senior guidance. Participation in on-call rotation is required after training.

Design, build, and maintain CI/CD pipelines; manage and optimize infrastructure across environments; monitor system health and lead incident response and root-cause analysis; ensure HIPAA-compliant deployments; support disaster recovery, backups, maintenance windows, and audit readiness for healthcare systems.

As a Product Manager, lead the strategy and execution of healthcare software products, conduct market research, define requirements, and collaborate across teams to ensure successful product delivery.

Design scalable database architectures, create and maintain database models, improve performance, and guide junior staff while collaborating with teams.

Design and develop C++ components for medical software, focusing on performance and scalability while collaborating with QA and product management.

Design, configure, and operate web application services on Windows and Linux. Automate deployments and operational processes (CI/CD, scripting). Maintain monitoring, observability, and logging. Coordinate L1/L2 support and external providers, handle troubleshooting, incident response, and documentation, and continuously improve systems and processes.

The Regional Sales Executive will generate leads, engage with healthcare professionals, and sell software solutions while owning the full sales cycle.

The Category Manager will lead procurement initiatives for IT services and software, develop sourcing strategies, manage supplier relationships, and collaborate with various business units to enhance digital transformation efforts.