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The IT Support Specialist II provides technical support in a primarily Apple environment, managing end-user devices, troubleshooting issues, and administering cloud services. Responsibilities include remote and in-person support, user onboarding, and maintaining documentation.

The Incident Response Analyst II monitors, investigates, and responds to incidents using various tools, ensuring compliance and conducting root cause analysis, while managing communications and documentation across teams.

The Project Coordinator II will plan and coordinate internal projects, maintain project schedules, and communicate updates to the project team. Key tasks include gathering requirements, organizing meetings, and identifying project issues for resolution.

The Automation Specialist will design and implement automation solutions using AWS and AI-driven platforms like Amazon Bedrock to improve efficiency across enterprise workflows.

The Project & Program Management II role involves planning and coordinating IT projects, managing resources, monitoring progress, and ensuring timely delivery within budget. Responsibilities include documentation, risk management, and collaboration with stakeholders and vendors.

The Network Operations Engineer III manages and troubleshoots optical and IP networks, ensures performance and reliability, and works independently on complex issues.

The Network Operations Engineer II manages and troubleshoots network production environments and supports ISP/vendor queries alongside incident handling for network peering events.

The Project Coordinator II manages internal projects from initiation to delivery, including planning, coordination, communication, and reporting, while identifying issues and facilitating solutions.

The role involves providing functional support for Workday HCM modules, configuration, issue resolution, report creation, and assisting HR with processes and audits.

This role involves L2 support for virtual desktop environments, handling escalations, administering VDI operations, and collaborating with teams for issue resolution.