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The Transformation Experience Design Lead drives UX/UI design strategy across transformation programs, ensuring user-centered and high-quality designs. Responsibilities include insights gathering, design conceptualization, managing touchpoint experiences, and collaborating with users and technical teams to deliver actionable insights. This role requires expertise in design methodologies and strong communication skills.

The Systems Analyst will analyze business requirements, prepare system design documentation, and implement modules. Responsibilities include system testing, user acceptance testing, post-implementation support, and documentation updates. The analyst will manage system modules, resolve technical issues, and provide status reports to project managers, ensuring solutions are well-engineered and delivered on schedule.

The Operational Risk and Control Specialist supports the Operational Risk and Control Manager in implementing Risk Management programs, policies, and processes. Responsibilities include assisting with risk assessments, monitoring compliance, preparing metrics reports, and educating colleagues on risk management frameworks.