Top Tech Jobs & Startup Jobs

Coordinate day-to-day portfolio service operations, monitor vendor performance and SLAs, perform reconciliations and quality control, support client inquiries and issue resolution, maintain portfolio records, and assist with process improvements and automation initiatives.

Drive dealer consignment and purchase activity by growing sales on OPENLANE platforms. Re-engage sellers, maintain CRM and Zoom compliance, close at-auction and digital if-bids, build customer and cross-team relationships, and use company tools to increase dealer penetration and revenue.

Lead and mentor Regional Operations Managers overseeing vehicle and facility inspections. Ensure policies, SLAs, and quality standards are met; hire, train, and support inspectors; collaborate with sales, scheduling, product, and quality teams; analyze data to improve capacity and consistency; handle customer feedback and serve as field POC and reserve inspector.

Lead and coach a Customer Support team to resolve customer inquiries and escalations, establish KPIs, manage workforce and performance reporting, improve processes, and partner cross-functionally to enhance the contact center experience.

Lead and mentor regional operations managers and inspectors to meet inspection SLAs and quality standards. Oversee hiring, training, scheduling, and field audits; collaborate with sales, product, and quality teams. Use data to identify trends, improve capacity and consistency, handle customer feedback, and serve as a point of contact and reserve inspector to support regional needs.

Manage and grow a portfolio of dealer finance customers, support onboarding, coordinate lot audits and delinquency resolution, identify growth and risk via CRM and reporting tools, assist Relationship Manager with promotions, credit adjustments, and cross-team coordination while ensuring compliance.

Analyze customer lifetime value, retention, and campaign performance; build input/output and financial models; create automated reports and visualizations; drive insights to optimize revenue and manage related projects and process improvements.

Outside Key Account Executive responsible for acquiring, retaining, and growing independent dealership relationships. Manages a book of business, drives revenue, documents interactions in CRM, coordinates cross-department solutions, coaches best practices, and spends significant time traveling within the assigned region.

Lead configuration, support, and optimization of Workday and HR systems. Partner with stakeholders to gather requirements, design solutions, manage implementations and releases, maintain data integrity and governance, and develop reports, dashboards, and HR analytics.

Oversee regional inspection and audit operations, hire and manage FTE and contract inspectors, ensure policy and SLA compliance, collaborate with sales and product teams, train and mentor staff, perform field inspections 1-2 days per week, and act as reserve inspector to address capacity gaps.