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Coordinate commercial vehicle sales and inventory across 14 Canadian VLCs: set lineups, generate agreements, manage data entry and systems, communicate with customers and VLC contacts, resolve issues, process payments and EFTs, produce reports, authorize repairs, and support/backup other account reps.

Drive high-volume outbound prospecting to identify and qualify new dealership accounts. Manage top-of-funnel activity, retarget lapsed users, document interactions in CRM, deliver pitches and mini-demos, and meet daily/weekly/monthly KPIs to convert leads into active marketplace users.

Build and manage dealer relationships in a territory, grow and service a portfolio, assess risk, drive new business, use CRM tools, frequently travel to support customers, and meet local sales targets while working independently and as part of a team.

Manage and grow a book of independent dealership accounts through outside sales, relationship management, and business development. Act as primary client liaison, coordinate cross-functional solutions, document interactions in CRM, coach best practices, and travel (~50%) within the assigned territory to acquire, retain, and expand revenue.

Build and maintain relationships with independent auto dealers to provide floorplan financing, grow and service a dealer portfolio, manage risk, drive new business, use CRM tools, and frequently travel within an assigned territory.

Provide administrative support to multiple attorneys and legal staff: prepare and file legal documents electronically, maintain client files, process collection payments, assemble loan placement packets, gather documents for lawsuits, create internal dashboards and reports, and perform general clerical tasks in a fast-paced, deadline-driven environment.

Lead HR business partner for Montreal and Quebec offices focusing on employee relations, organizational development, performance management, talent planning, onboarding/offboarding, investigations, WSIB/return-to-work coordination, health & safety support, training, change management, and HR analytics to improve engagement and retention.

Manage assigned dealer accounts using CRM tools to identify needs, promote products, drive growth, mitigate risk, and provide same-day servicing. Build relationships, align stakeholders, resolve operational issues, and support digital markets while traveling within your market.

Drive dealer purchase behavior and buyer penetration across OPENLANE platforms by re-engaging sellers, closing at-auction and digital if-bids, using company technology tools, and collaborating with Dealer Relations and Outside Sales to meet sales targets.

Lead product strategy and roadmap for the Canadian buyer experience in a digital wholesale vehicle marketplace. Drive end-to-end lifecycle from discovery to delivery, partner with cross-functional teams, use customer research and data to prioritize initiatives, define KPIs tied to revenue and engagement, and mentor product team members. Leverage AI and rapid prototyping to improve customer success metrics.