Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.
We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.
We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.
Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers’ experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.
A Key Account Executive with experience in outside sales development and business growth strategies. You will be part of a strategic sales team responsible for acquiring, retaining, and growing independent dealership businesses. In this role, you will have the opportunity to use your experience in customer acquisition, relationship management, and business expansion.
You will also act as the personal liaison for clients within a dedicated book of business, ensuring that expectations are set and met while accomplishing revenue generating results. In this role, you will spend significant time in the field leading acquisition efforts, meeting with key accounts, facilitating regional conferences, and coaching best practices.
By providing superior customer service, you ensure your accounts have the tools and information needed to utilize our software and be successful. You will bring a value-based approach to the business that ensures not just a successful transactional experience, but a long term journey making key accounts successful. Ensuring a growing and profitable relationship with your key accounts, you will be the voice of the company and the bridge to our clients’ success.
You Are:
Proactive: Initiate and drive business relationships and growth.
Customer-obsessed. You’re always giving it your all when it comes to our customers. Whether it’s troubleshooting or account development, you’re a valued resource for the clients in your market.
Data-Driven. Data drives and proves your success.
Thorough. With excellent customer service and client account ownership you will understand what motivates them and provide our clients with an experience that keeps them engaged.
Agile. You thrive in dynamic environments where priorities shift, viewing unexpected challenges as opportunities to deliver innovative solutions.
Flexible. You are dedicated to client success and proactively manage your schedule to ensure you are available when your accounts need you most.
You Will:
Identify, approach, and connect with dealerships for business development and portfolio expansion.
Serve as the main point of contact for clients within your assigned book of business.
Facilitate seamless communication across departments to provide efficient solutions to client issues.
Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments. Understand and react to the competitive landscape.
Document all customer interactions and maintain accurate records in our CRM.
Adapt to changing priorities and provide support in unexpected situations.
Maintain flexibility to accommodate the needs of clients, including occasional travel within the assigned book of business.
Must Have’s:
College degree or equivalent professional experience.
2 years of outside sales or business development experience
2-3+ years in a customer focused, industry specific, or account management position; preferred.
Superior communication skills, able to clearly articulate ideas and concepts.
Intermediate knowledge of both Microsoft Office and Google Suite products.
Demonstrable knowledge of CRM tools; Salesforce and Pipedrive strongly preferred.
Ability to blend sales acumen, outstanding interpersonal skills, and enthusiasm to stay flexible in a fast-paced, changing environment.
Ability and willingness to travel to or within assigned region, roughly 50% of the time every month.
What We Offer:
Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
Sound like a match? Apply Now - We can't wait to hear from you!
Skills Required
- College degree or equivalent professional experience
- 2 years of outside sales or business development experience
- 2-3+ years in a customer-focused or account management position
- Superior communication skills
- Intermediate knowledge of Microsoft Office
- Intermediate knowledge of Google Suite
- Demonstrable knowledge of CRM tools
- Salesforce experience
- Pipedrive experience
- Ability and willingness to travel to/within assigned region (~50% time)
- Ability to blend sales acumen, interpersonal skills, and adaptability in a fast-paced environment
OPENLANE Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OPENLANE and has not been reviewed or approved by OPENLANE.
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Leave & Time Off Breadth — PTO is often described as generous and sometimes front‑loaded, with flexible scheduling and a paid volunteer day supporting work‑life balance.
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Healthcare Strength — Health coverage is considered decent and includes medical, dental, vision, HSA seed money, and employer‑paid disability and life insurance.
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Retirement Support — Retirement offerings include a 401(k) with company match and immediate vesting in the U.S. (or RRSP in Canada), providing a solid foundation for savings.
OPENLANE Insights
What We Do
We’re a tight-knit team of fearless entrepreneurs and diverse waybuilders redefining how used cars are bought and sold everyday. We make wholesale easy so our customers can be more successful – by building the world’s greatest digital marketplaces for used vehicles. Our team helps the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions drive their businesses forward everyday. Looking for your next adventure? From creative design to engineering, software development to manufacturing, to marketing and finance - your journey can start here. Explore our roles today: corporate.openlane.com/careers
