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The Solutions Sales Specialist will generate leads and cultivate a sales territory, identify target customers, make outbound calls, collaborate with marketing on campaigns, track sales activities in the CRM system, conduct client presentations, and follow the sales process.

The Systems Engineer is responsible for resolving remote and onsite support requests, planning and implementing hardware and software, and providing advanced technical support for Microsoft applications and VMware systems. They mentor team members and ensure high-quality documentation and compliance with service level agreements.

As a Team Lead/Level II Help Desk Engineer, you will mentor a technical team, manage service delivery, troubleshoot solutions, and ensure customer satisfaction. Responsibilities include handling help desk requests, reporting metrics, and training Tier 1 support while developing technical documentation and improving workflows.

IT Help Desk Quick Fix Engineer role supporting local clients with Microsoft Cloud Technologies, troubleshooting, and customer service. Responsible for resolving support tickets, engaging with customers, and assisting in scheduling tickets for the team.

Responsible for resolving support tickets, providing desktop support, networking, and customer service for a local client with a focus on Microsoft Cloud Technologies. Engage with customers to create phenomenal customer experiences and build relationships with users. Assist in scheduling service appointments, updating help desk processes, and escalating tickets as needed. Requires 1-3 years of IT experience supporting Microsoft products and good communication skills. CompTIA or Microsoft certifications preferred.