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Responsible for resolving support tickets, providing desktop support, networking, and customer service for a local client with a focus on Microsoft Cloud Technologies. Engage with customers to create phenomenal customer experiences and build relationships with users. Assist in scheduling service appointments, updating help desk processes, and escalating tickets as needed. Requires 1-3 years of IT experience supporting Microsoft products and good communication skills. CompTIA or Microsoft certifications preferred.

As an IT Service Desk Associate at PTG, you will provide technical support and troubleshooting assistance to users experiencing IT issues. This role involves resolving hardware, software, and network problems, guiding users on installations, managing incidents, and collaborating with IT teams and vendors. Prioritize client satisfaction by ensuring timely resolutions and offering user training on IT services.

Responsible for initial triage and resolution of basic remote support requests. Provide support for Microsoft's core business applications, computer hardware, network hardware, network security solutions, VoIP systems, and more. Monitor alerts, provide after-hours support, and document tickets in real-time.

The Sales Enablement Manager at Courser will design training programs, manage sales materials, optimize sales processes, oversee sales tools, collaborate with other departments, monitor performance metrics, and develop onboarding programs.

Seeking a talented Project Engineer to work on building, migrating, securing, and troubleshooting technology environments. Responsibilities include working on a variety of technical issues, designing and implementing infrastructures, providing customer service, and hands-on network engineering. Advanced experience with Windows Server, Active Directory, Azure, and Office 365 required. Competitive benefits package and opportunities for personal and professional growth offered.