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As a Customer Support Team Leader, you will provide leadership, guidance, and support to the Customer Support teams. Responsibilities include coaching team members, prioritizing support cases, resolving escalations, and driving continuous improvement within the team. Qualifications include a Bachelor degree in a relevant field, previous experience in SaaS software business, excellent communication skills, and knowledge of Customer Support processes.
As a Junior Functional Consultant (Norwegian Speaking) at Unit4, you will work on implementing and delivering customer solutions using cutting-edge cloud ERP technologies. You will be involved in customer onboarding, post go-live engagements, product enhancements, and staying up-to-date on new technologies. Fluency in Norwegian and English is required, along with strong business analysis skills and a positive attitude.
As a Junior Functional Consultant, you will work on implementing quality ERP solutions and lead workshops for customer success. You will support post go-live engagements, customer reviews, and upgrades, staying updated on new technologies, legislations, and good practices.
As a Junior Functional Consultant (Norwegian Speaking) at Unit4, you will work on implementing quality ERP customer solutions, engaging in customer onboarding, supporting post go-live activities, and staying updated on new technologies. Fluency in Norwegian and English is required, with a focus on business analysis and project management skills.
As a Junior Functional Consultant at Unit4, you will work on implementing ERP solutions, engaging in customer onboarding, supporting existing customers, staying updated on new technologies, and contributing to product enhancements. Fluent in Norwegian and English, you will be a cultural ambassador for the company and lead by example. This role requires strong business analysis skills and a passion for technology-enabled change.
As a Junior Functional Consultant (Norwegian Speaking), you will be responsible for implementing quality ERP customer solutions, leading workshops, supporting customer engagements, and staying updated on new technologies and best practices. Fluency in Norwegian and English is required, along with strong business analysis skills. This is an entry-level position ideal for individuals excited about technology-enabled change.
As a Junior Functional Consultant (Norwegian Speaking) at Unit4, you will be responsible for implementing ERP solutions, engaging in project challenges, and supporting customer success. This role requires strong business analysis skills, fluency in Norwegian and English, and a passion for technology-enabled change.
As a Junior Functional Consultant (Norwegian Speaking) at Unit4, you will be responsible for implementing quality ERP solutions, engaging in customer onboarding, supporting existing customer engagements, and staying updated on new technologies. Fluency in Norwegian and English is required, with a background in Finance/Management/IT considered a bonus.
The Senior FP&A Solution Consulting role at Unit4 involves understanding customers' business challenges and demonstrating how Unit4 solutions can address them. Responsibilities include engaging with customers, leading sales processes, showcasing the value of Unit4 solutions, and supporting the Nordics region. Qualifications include experience in FP&A, CPM, BPM, EPM, fluent local languages, technical capabilities, and strong communication skills.
Provide professional and efficient support services to Unit4 customers, resolving application problems, handling customer escalations, and identifying process improvements. Train and mentor team members, contribute to knowledge sharing, and focus on enhancing customer experience. Requires exceptional customer-facing skills, experience with Unit4 ERP or similar software, and knowledge of HRIS/HCM/Payroll. Must have analytical and problem-solving abilities, strong communication skills, and familiarity with Microsoft technologies, IT infrastructure, and SQL. ITIL knowledge and experience with ServiceNow are also preferred.
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