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Provides comprehensive support to real estate agents and branch leaders, including technology and process assistance, onboarding, orientations, social media, recruiting coordination, events, recognition activities, office organization, supplies, and facilities coordination. The role also supports agent business planning, maintains office culture, troubleshoots operational issues, and travels to regional offices as needed.

Leads HubSpot CRM implementation, governance, optimization, integrations, data migration, and user adoption. Develops business intelligence strategies, dashboards, reports, and actionable insights for sales, marketing, and executives. Drives sales enablement through training, documentation, change management, and performance reporting. Partners with marketing on campaigns, segmentation, event tracking, and ROI measurement while identifying automation, AI, and process-improvement opportunities.

Supports real estate closings by organizing and processing transaction documents, preparing loan documents and estimated closing statements, auditing contracts and title requirements, coordinating with agents, buyers, sellers, lenders, and other parties, maintaining files, recording documents, issuing checks, and resolving missing or incorrect information.

Manage residential escrow transactions from contract review through closing, ensuring paperwork, title, taxes, loan funding, and regulatory requirements are complete and accurate. Build relationships with agents, lenders, attorneys, surveyors, and government agencies; develop new business; provide exceptional client service; attend closings; and train, delegate to, and audit escrow assistants.

Leads People M&A integration across due diligence, planning, Day 1 readiness, change management, stabilization, and post-close transition. Develops workplans, governance routines, risk registers, decision frameworks, executive reporting, and employee communications. Partners with HR, Finance, IT, Legal, Payroll, Operations, and other stakeholders to manage dependencies, resolve issues, support acquired employees, and create scalable integration playbooks.

Supports real estate closings by organizing and processing transaction documents, preparing loan documents and estimated closing statements, auditing contracts and title requirements, coordinating with buyers, sellers, agents, lenders, and other parties, maintaining files, recording documents, sending checks, and resolving missing or inaccurate information.

Processes real estate escrow transactions from intake through closing. Responsibilities include entering transaction data, collecting documentation, clearing title conditions, coordinating closing schedules, preparing Closing Disclosures and closing documents, communicating with buyers, sellers, agents, lenders, and other parties, and meeting accuracy, productivity, and team performance standards.

Manages corporate US immigration caseloads covering nonimmigrant and immigrant visas, green cards, government filings, audits, and stakeholder guidance. Coordinates with external immigration counsel, HR, business partners, and global mobility teams; tracks milestones, escalates risks, supports immigration projects, updates policies and communications, validates data, and provides reporting. The role is fully on-site in Dallas or New York and may require overtime during peak immigration cycles.

Manage residential escrow transactions from contract review through closing, ensuring paperwork, title, taxes, funding, and regulatory requirements are complete and accurate. Coordinate with agents, buyers, sellers, lenders, attorneys, surveyors, and government agencies; resolve issues, maintain relationships, develop new business, and provide white-glove service. Train and supervise escrow assistants through delegation, auditing, and guidance, and attend closings to support a positive customer experience.

Manages residential escrow and title transactions from contract review through closing. Verifies documentation, titles, taxes, loan funding, and compliance requirements; coordinates with agents, buyers, sellers, lenders, attorneys, surveyors, and government agencies; resolves issues and maintains transaction timelines. Builds industry relationships, develops business, trains and audits escrow assistants, and supports a positive closing experience.