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Owns commercial outcomes for strategic enterprise customers across onboarding, renewal, and expansion. The role focuses on increasing retention and net revenue retention, driving product adoption, tracking measurable customer outcomes, identifying expansion opportunities, mitigating churn, and advising senior revenue leaders. The strategist also contributes customer insights to product roadmap and go-to-market strategy while developing toward broader commercial leadership.

Own the full sales cycle for strategic IT and telecommunications accounts, building and converting enterprise pipeline, developing trusted customer relationships, and driving measurable post-sales growth. The role involves entering billion-dollar enterprises, pursuing larger strategic accounts, shaping sales playbooks, and helping build a high-impact commercial team at Planhat.

Owns end-to-end customer deployments, including scoping, solution design, configuration, integrations, automation, and go-live. Translates business strategies into scalable technical solutions, builds AI-powered workflows, and uses analytics to generate customer value. Partners with Sales, Customer Success, Product, and clients while contributing to deployment frameworks and playbooks. The role requires strong technical problem-solving, communication, adaptability, and the ability to bridge commercial and technical priorities.

Identify prospects and conduct outreach through calls, email, and LinkedIn; build relationships with Customer Success leaders; qualify executive needs across industries and company sizes; and create high-quality pipeline and discovery opportunities for Account Executives. The role requires consistently meeting targets, developing trusted internal and external relationships, and progressing toward an Account Executive position.

Own post-sales deployment and customer-success programs from strategy and design through CRM operationalization, adoption, measurement, and continuous improvement. Translate CS methodologies into repeatable workflows, define performance metrics, build analytics and reporting, drive consistent commercial-team adoption, and use data to optimize programs. Partner cross-functionally with commercial leadership and GTM Systems to improve processes, automation, and customer outcomes.

Own the full sales cycle for strategic enterprise accounts across the Americas. Build relationships with global business leaders, identify growth opportunities, serve as a trusted advisor, close increasingly complex deals, and help develop Planhat’s enterprise sales playbook and team.

An open application opportunity inviting candidates to describe what they want to build, with the company determining a suitable role or team placement.

Own the full B2B SaaS sales cycle from prospecting through closing, managing revenue targets and building inbound and self-sourced pipeline. Engage VP and C-level executives, uncover commercial challenges, tailor sales processes, lead strategic product discussions, handle objections, develop onboarding plans, and close contracts. The role also involves exceeding quarterly targets, serving as a trusted advisor, and helping shape the team’s sales culture and playbook.

Generate qualified pipeline through prospect identification and outreach via calls, email, and LinkedIn. Build relationships with Customer Success leaders, qualify executive needs across industries and company sizes, and prepare prospects for Account Executive discovery calls. Meet or exceed meeting and pipeline targets while developing trusted partnerships and progressing toward account executive responsibilities.