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The Senior Director of Operations leads national operations, ensuring service quality and compliance, while driving strategic growth and talent development across multiple states.

The Claims (Billing) Specialist prepares billing data, submits invoices, applies payments, collects unpaid claims, and ensures compliance with regulations.

The Enrollment Leader oversees a team of Enrollment Specialists, ensuring effective enrollment services and communication with customers, while providing coaching and performance feedback.

The Enrollment Specialist completes intake forms, provides service information to customers, maintains records, communicates with families, and improves service offerings while upholding confidentiality and company values.

The Quality Assurance Manager leads quality assurance and compliance activities, oversees a team, ensures regulatory adherence, and fosters continuous improvement strategies while utilizing analytics and technology to enhance organizational performance.

The Operations Enrollment Leader manages a team to deliver quality enrollment services, trains staff, and ensures effective communication with customers and referrers throughout the enrollment process.

The Program Manager oversees operations, develops performance metrics, ensures compliance, manages payroll schedules, and supports continuous improvement initiatives while maintaining stakeholder relationships.

The Procurement and Disbursements Manager manages procurement and payment lifecycle, ensuring compliance and driving cost discipline while improving processes.

Manage day-to-day operations for a unit, including staffing, payroll adherence, performance metrics, process improvements, compliance monitoring, reporting, stakeholder liaison, staff development, and resolving escalated customer issues.

The Enrollment Specialist assists consumers and their support network with information and services, maintains records, and ensures confidentiality while promoting self-determination.