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Leads the hotel’s HR strategy and operations, including recruitment, workforce planning, training, performance management, succession planning, employee relations, labor compliance, policy administration, budgeting, engagement, and retention. The role partners with hotel leadership to ensure regulatory compliance, optimize labor costs, develop talent, resolve workplace issues, and cultivate a high-performing team culture.

Develop and execute sales strategies for hotel food and beverage outlets, attract new clients, grow revenue, manage client relationships, coordinate events, analyze market trends, negotiate terms, and close deals. The role requires hospitality sales or coordination experience, strong English communication skills, and familiarity with CRM systems.

Leads commercial strategy across three resort hotels, integrating sales, revenue management, marketing, and distribution to drive revenue, profitability, market share, and positioning. Oversees business planning, forecasting, budgeting, sales targets, pricing, partnerships, key accounts, contract negotiations, and commercial team development. The role also supports the launch and repositioning of a renovated property while managing relationships with corporate accounts, travel partners, luxury advisors, and Hilton stakeholders.