Top Tech Jobs & Startup Jobs

Provide frontline customer support via web, email, phone, and Zendesk; educate customers on privacy best practices; document cases and feedback; escalate unresolved issues; identify UI issues; collaborate with internal teams to resolve complex problems while meeting service level goals.

Own the end-to-end customer lifecycle for strategic enterprise accounts, including onboarding, adoption, renewals, retention, expansion, and executive business reviews. Build trusted relationships with security and executive stakeholders, translate privacy protection into measurable risk-reduction outcomes, manage escalations, support security and compliance workflows, and maintain account health, success plans, and forecasts. Partner cross-functionally with Sales, Product, Support, Marketing, Legal, and Security to improve customer outcomes and inform product and service strategy.

Respond to customer support requests and pre-sale inquiries through Zendesk, web, email, and internal ticketing systems. Educate customers, troubleshoot issues, document cases and feedback, collaborate with internal teams on complex problems, identify potential user interface issues, and escalate unresolved concerns while meeting service-level goals.

Work on DeleteMe's Privacy Operations team to find and remove members' personal information from online sources, manage removal requests, document cases in Jira, escalate patterns, and collaborate with Product, Engineering, and Customer Success to improve processes and tooling.

The Account Executive will drive sales in State, Local, and Education markets, focusing on data privacy solutions. Responsibilities include lead generation, client qualification, negotiation, and coordination with internal resources, ensuring compliance and customer satisfaction.

Own end-to-end retention and success for a portfolio of public sector SaaS accounts: onboard, drive adoption, conduct EBRs, mitigate churn, manage renewals and procurement, coordinate cross-functionally, support growth, and mentor junior CSMs.

Lead AI-native growth by building and owning the GTM systems architecture. Automate end-to-end funnel with LLMs and agents, instrument attribution and pipeline metrics, prototype internal tools rapidly, partner across marketing, sales, and RevOps, and grow a team of GTM engineers focused on automation and measurable pipeline outcomes.

Design and lead the evolution of DeleteMe's platform by writing code and making architectural decisions across the software stack.

The Product Manager will oversee cybersecurity features, manage API integrations, and ensure product functionality aligns with customer needs, including prototyping and writing user stories.

Own and grow a portfolio of reseller partnerships, drive joint deals and co-sell motion, recruit and enable new partners, develop joint business plans and co-marketing, represent DeleteMe at partner events, and track partner performance and ROI. Bonus: experience in public sector partner transactions.