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Supports warehouse automation and robotics solutions through customer data analysis, capacity modeling, CAD layout development, simulation, and engineering recommendations. Develops AI-enabled tools and automation scripts, collaborates with cross-functional teams, tracks deliverables, and presents technical work. With experience, the intern may own smaller projects or workstreams from requirements through solution development and presentation.

Consult with clients to understand warehouse needs and design tailored robotic automation solutions. Prepare solution proposals, presentations, ROI analyses, technical documentation, architecture diagrams, and automation roadmaps. Coordinate solution designs with contractors, software engineers, and implementation teams to support warehouse and manufacturing logistics deployments. Advise customers on emerging automation technologies and best practices while supporting projects at client sites.

Provides L2 technical support for complex system issues, including performance bottlenecks, integration failures, database problems, and application issues. Troubleshoots Linux, MySQL, Java, networking, and system architectures; performs root-cause analysis; supports upgrades; documents solutions; improves knowledge bases; and trains L1 teams and customers. The role requires collaboration with R&D and product teams and may involve robotics, logistics automation, WMS, or WCS environments.

Deploys, tests, maintains, and optimizes autonomous mobile robot systems at customer sites. Coordinates project plans, contractors, suppliers, customers, and internal teams; performs hardware inspections, testing, troubleshooting, documentation, and training. The role manages implementation schedules, budgets, subcontracting, and site readiness for SIT, UAT, and performance testing while resolving hardware issues remotely and onsite.

Lead autonomous mobile robot warehouse automation projects from planning through delivery. Manage budgets, schedules, scope, risks, documentation, subcontractors, clients, and cross-functional engineering teams while ensuring project objectives are met. Serve as the primary client contact, coordinate stakeholders, mentor team members, and continuously improve project management processes.

Develop regional sales by managing integration partners, strategic customer relationships, joint business plans, and sales initiatives. The role owns regional revenue targets, supports partner onboarding and growth, identifies customer needs, coordinates tailored solutions with internal teams, monitors market and competitor trends, and shares insights to improve products and sales strategies. Up to 50% travel may be required.

Designs and leads end-to-end robotic warehouse automation solutions using AMR technology. Responsibilities include assessing warehouse operations, developing complex layouts and automation plans, coordinating with contractors and internal teams, validating and optimizing solutions, advising enterprise clients, presenting technical proposals and ROI cases, and supporting implementation roadmaps, innovation, and internal training.

Own robotic system deployments at customer sites, combining PLC and controls engineering with project execution. Responsibilities include implementation planning, hardware inspection, testing, commissioning, troubleshooting Allen-Bradley and Siemens PLC systems, safety device integration, contractor coordination, remote support, documentation, and customer training. The role requires extensive field travel and collaboration with project managers, supply chain teams, vendors, contractors, IT, and customers.

Provides Level 1 technical support for warehouse robotics systems and customers. Responsibilities include responding to and documenting support events, prioritizing and escalating issues, assisting Level 2 and hardware teams with production incidents, and maintaining internal system knowledge. The role requires English and Mandarin fluency, customer-site troubleshooting, basic Linux, networking, and database knowledge, with SQL and Crystal Reports experience preferred.

Supports US regional finance operations, including invoicing and accounts receivable, expense and tax documentation, physical inventory checks, budget monitoring, bookkeeping, project cost tracking, and basic financial reporting. The role also assists with fund management and cross-functional Finance and Legal Center activities while maintaining accurate records and supporting timely financial decision-making.