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Leads global sales strategy and business operations initiatives across sales, client services, marketing, HR, and finance. Develops dashboards, manages operational metrics, coordinates transformation projects, oversees vendors and data quality, and drives process improvement. Supports AI and Copilot implementation, including agent configuration and adoption. Monitors sales and client service performance, synthesizes feedback, prioritizes automation and roadmap initiatives, and manages stakeholders through global projects.

Manage client implementations and ongoing projects for financial trading institutions. Coordinate technical teams, client trading desks, and stakeholders; track project progress, risks, dependencies, and deliverables; communicate status to management; conduct client reviews, demos, and trader training; build client relationships; and identify upsell opportunities. Frequent onsite client visits are required. The role requires front-office trading account management or project management experience, equities knowledge, and familiarity with buy- or sell-side trading platforms.

Lead QA to define QA strategy, build and maintain automated UI and API test suites across C++, .NET, Java and web stacks, mentor QA engineers, integrate tests in CI/CD, manage manual testing, triage defects, and maintain test cases and metrics.

Manage onboarding, implementations, and ongoing client relationships for TCA and trade surveillance. Validate trade data, deliver analytics presentations, troubleshoot issues, and collaborate with sales, product, and engineering to improve platform and client outcomes.

Serve as primary technical contact for clients using FlexTrade products: gather requirements, troubleshoot and resolve incidents, publish RCAs, coordinate with development/QA, implement fixes and patches, onboard FIX connections and liquidity providers, and automate tasks with scripts. Provide client-facing support and drive technical implementations.

Design, develop, and maintain scalable backend services in Golang, build RESTful APIs and microservices, manage AWS cloud infrastructure, integrate Redis caching, optimize performance and security, collaborate across teams, and follow CI/CD and containerization best practices.

Develop and implement integrated FlexTrade products using C++ on Linux/Unix. Resolve complex technical issues, recommend product ideas from client feedback, work across the full product lifecycle, and mentor junior engineers.

Design, implement, and maintain high-performance FX trading components and low-latency integrations. Collaborate with traders, quants, and engineers to convert workflows into scalable systems, write comprehensive automated tests (including edge and failure scenarios), produce architecture and design documents, and continuously learn evolving market technologies.

Manage end-to-end HR operations for an IT/software firm including onboarding/offboarding, HRIS and payroll support, vendor coordination, employee engagement, compliance and audits, recruitment support, visa/travel coordination, and employee inquiries.

Lead deployment of the FlexONE buy-side OMS, own client relationships across the lifecycle, write functional specifications, create implementation plans, validate workflows, oversee UAT, coordinate internal teams and vendors, and prioritize product roadmap requirements.