Top Tech Jobs & Startup Jobs

Leads the ANZ Support organization across four functional streams, improving team engagement, retention, leadership capability, SLAs, CSAT, resolution times, and wait times. Owns critical customer escalations, develops support strategy and transformation roadmaps, and applies AI, automation, and self-service to improve customer and employee experiences. Partners with Customer Success, Product, Engineering, and global stakeholders to deliver sustainable outcomes.

Design, implement, test, and maintain enterprise Android applications (Kotlin). Provide technical leadership, mentor teammates, define technical roadmap, monitor production, support incident rotation, and improve automated testing and maintainability.

The Staff Data Engineer will design and implement scalable data pipelines, mentor junior engineers, and enhance data system performance and architecture.

Lead and grow a product or platform engineering team, owning end-to-end delivery, technical quality, AI-first development practices, cross-functional collaboration, roadmap execution, and operational reliability while coaching engineers and driving engineering standards.

Lead North American accounting and reporting under IFRS for Canadian and U.S. entities. Manage month/quarter/year-end close, revenue recognition (IFRS 15) for SaaS subscriptions, tax filings, audits, intercompany accounting, and coaching the accounting team. Partner with FP&A and Revenue Ops to improve processes via NetSuite, automation, and AI-enabled tools.

Design, implement, test, and maintain full‑stack features in a SaaS product. Provide technical leadership, mentor peers, influence product technical roadmap, monitor production, improve testing practices, and participate in future on‑call rotations.

Lead delivery of complex AlayaCare Cloud implementations for US customers: manage project plans, risks, scope, training, testing, and adoption. Guide configuration, deliver training (on-site and remote), facilitate AlayaCare University enablement, drive user engagement and satisfaction, and support cross-functional handoffs and team upskilling. Travel as required for on-site work.

Work on professional-services-led SaaS implementations for large enterprise customers: gather requirements, design workflows, configure the platform, test, train users, mitigate risks, produce documentation, and help keep projects on time and on budget.