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Provide SaaS application support for the Community Home Care product: triage and resolve customer issues via Zendesk, phone and Zoom; advise on configuration and best practices; escalate to Product/Engineering; produce help content; participate in support rotations and use AI tools to improve troubleshooting and proactive support.

Develop and ship features as part of the Revenue Cycle Management team: design, code, test, and debug software (~70% coding). Participate in code reviews, monitor production, join on-call rotation, collaborate with Product, contribute to roadmap and technical initiatives, and implement end-to-end automated tests to ensure quality.

Lead procurement function for a growing SaaS company: develop policies, run RFPs, select and negotiate with suppliers, manage vendor relationships, analyze spend for savings, and partner with finance on budgeting and forecasting.

Build and scale a strategic procurement function: develop policies, run RFPs, select and negotiate with suppliers, manage vendor relationships and contracts, monitor procurement metrics, identify cost savings, and partner with Finance. Drive process improvements, supplier performance, and adoption of AI tools to improve procurement efficiency.

The Manager of Software Development will lead a team responsible for software engineering in EVV, ensuring the reliability and compliance of care delivery systems while driving planning and cross-functional collaboration.

Lead frontend architecture and design-system modernization for a complex SaaS product. Spend the majority of time coding, building reusable UI components, improving frontend infrastructure, defining standards (accessibility, testing, performance), mentoring engineers, and partnering with product, design, and backend teams to deliver scalable, maintainable user interfaces.