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Supports Revenue Cycle Management and billing services for SaaS customers. Responsibilities include developing RCM best practices, training customer-facing teams, supporting implementations, configuring and validating billing workflows, managing escalations, analyzing root causes, and advising customers on billing and payer processes. The role also partners with product and support teams, mentors peers, and contributes to managed service optimization and new offerings.

Supports employees and managers with routine People questions, employee lifecycle changes, HRIS data, workforce reporting, employment documentation, payroll directives, and People programs. The role also identifies opportunities to simplify or automate HR workflows using AI and HR technology, while escalating sensitive matters appropriately and maintaining confidentiality.

Performs bank reconciliations across global entities, investigates discrepancies, validates financial data migrations, and ensures accurate general ledger recording. Supports system testing, audits, reporting, and treasury projects while improving financial controls and processes. Collaborates with cross-functional teams to resolve data issues and maintain reliable banking and treasury information across multiple currencies.

Manage customer collections, payment applications, account reconciliations, and dispute resolution. Analyze receivables aging and collection performance to support cash-flow forecasting, reconcile receipts to the general ledger, assist with month-end close, and improve processes and controls. The role also requires professional customer communication, accurate financial recordkeeping, and responsible use of AI tools while protecting privacy and security.

Serves as the strategic People Business Partner for North America's Revenue organization, advising leaders on employee relations, organizational design, workforce planning, succession, talent strategy, performance, and organizational change. Leads complex investigations, HR initiatives, workforce analytics, manager training, and responsible AI adoption in People practices. Mentors associate People Business Partners and champions fair, inclusive talent decisions.

Lead customer-facing software implementation projects, including discovery, requirements gathering, workflow design, platform configuration, reporting, testing, and user training. Advise customers, manage complex engagement components, deliver consulting recommendations, identify additional services opportunities, and coach Implementation Specialists. The role requires English and French fluency, customer leadership communication, project multitasking, travel, occasional weekend work, and hybrid attendance in Greater Montreal.

Assist with designing, coding, testing, debugging, and maintaining full-stack software features for home healthcare intake and marketplace products. Use GenAI tools, write automated tests, investigate bugs, participate in code reviews and pair programming, and learn CI/CD, Docker, containerization, and monitoring practices while collaborating with technical and non-technical teammates.

Senior software engineer on a Level 3 escalation team, investigating complex product issues, resolving defects, building support automation, and improving application reliability. The role involves Python and PHP development, JavaScript/Vue.js work, production monitoring, root-cause analysis, automated testing, and collaboration with Support, Product, and Engineering. It also includes mentoring support specialists, technical leadership, code reviews, and participation in an on-call rotation.

Process fortnightly Australian payroll end to end across two entities, including starters, terminations, leave, overtime, deductions, PAYG, superannuation, STP, and workers’ compensation. Reconcile payroll data and journals, perform validation checks, support month-end and audits, answer employee queries, and collaborate with global teams. The role offers exposure to Canadian and international payroll, process improvements, AI tools, and future payroll system implementations.

Develop complex iOS applications as part of a feature team, spending most of the time coding. Responsibilities include technical leadership, code reviews, mentoring, architecture and component reuse, production monitoring, automated testing, roadmap contributions, product collaboration, and support rotation. The role requires deep iOS experience, enterprise application expertise, strong communication, technical decision-making, and bilingual French-English proficiency. Kotlin Multiplatform and test automation experience are preferred.